Call guides and scripts. Constructed and used professionally, they can be a powerful tool to help you dig up more opportunities on the phone. But used badly, they give us all a bad name. Here, we set out some of the main factors to consider when preparing yourself for effective outbound calls.
When are the worst times of the week or day to make outbound telephone sales or telemarketing calls? Monday mornings are a waste of time, Friday afternoons don’t even bother. The first hour 9 – 10 is a bit fruitless and don’t try to get a decision-maker during school holidays. Summer holidays, July and August are also to be avoided. Most of December is a write-off to be honest. And so it goes. What does that leave? When is it best to hit the phones to reach your target prospect?
Telesales training masterclass. 1 day in Birmingham. Tuesday 10th June. This is our standard 2 day masterclass squeezed into a pint pot. A 1 day mini masterclass. Working on the power of vocal tone, getting past the gatekeeper, and the structure of the sales call : powerful openings, benefit selling, closing and spotting buying signals.
Outsourcing telephone marketing activities to a specialist telephone sales agency who has experience working with ISVs and I.T. industry vendors. Working the sales pipeline is a vital part of the business process.
Good quality data is almost certainly the most important element of a successful telemarketing or telesales campaign. Once you’ve decided on your goal, then data is the next thing to consider. All the best creative elements in the world and the best offers and the best products won’t amount to a hill of beans if you’re not aiming your offer to the right market.
How to sell the price difference – telesales tips. This is a tip I learned a few years ago, and it comes in really useful. If you’re competing with a competitor for a prospect’s business and you’re more expensive – focus on the difference. This makes it a much easier sell.
Call scripts have a bad reputation. But used proficiently and professionally they can be of great use in helping with call structure and thread.
Appointment setting for IFAs highly important for independent financial advisors. You have a range of financial products to sell and advice to give : mortgage advice, pension advice, equity release, savings and investments products. This work is often effectively outsourced using a small telemarketing agency. More details follow
Get some telephone skills training for a limited monthly outlay using our outsourced telemarketing services. We have a series of options to help you budget more easily. You can select 4, 6 or 12 days outbound telemarketing calling per month according to your needs.
Outsourced telesales and telemarketing agency services can help you target lapsed customers – the second easiest market sector to target. They’ve bought from you before. Using our telemarketing services we can make calls on your behalf and find out what it will take to buy from you again.