Blanchard and Johnson say you should invest in training!
Ken Blanchard and Spencer Johnson’s book the One Minute Manager explains that training is imperative to grow your team and your company. Unsurprisingly I agree wholeheartedly.
It’s amazing how often quotes aren’t followed up
It’s amazing how often quotes aren’t followed up in B2B. They are your best chance of business, so if you are only going to call 10 people today, make sure it’s those you’ve sent quotes to. Also you want a reasonable return on the amount of time you’ve invested in preparing the proposal. That’s reasonable. Remember to use a number of methods of contact.
Book an audit on your internal sales team
A team audit is a rapid but powerful 2 hour exercise carried out with 4 members of your phone team.
Customer Service & Internal sales training
2 day customer service, internal sales, telemarketing, and telesales training onsite at your offices. Fully interactive to make learning fun.
5 common sales mistakes
5 sales mistakes to avoid. Work on your integrity to build great long term trading relationships with customers. This will make them more likely to buy from you more often. Take the long term view.
Is your sales team targeted on what you are targeted on?
Is your sales team targeted on what you’re targeted on? Sounds obvious but not all management teams do this. Here’s why it’s important
Have you got a good strong call structure?
Using a strong call guide or blueprint helps massively when it comes to making great outbound telesales or telemarketing calls. Here we describe how it helps and the key areas to focus on to close more deals with more people more often.
8 character traits of successful sales people
8 traits of successful sales people. What makes some sales people more successful than others? Not just these 8 for sure, but this is a good blueprint to help keep your own personal bar set high. Setting high standards leads to greater satisfaction and more success. You know it makes sense!
If you can’t be number 1 aim to be number 2
There are no prizes for second they say. However in selling there often are. Keep in touch and be helpful and friendly and one day your chance will come. Their favoured supplier will let them down at some point. Or even more key their sales contact leaves. The relationship starts again and you have your opportunity. Make the most of it.
Is working from home a great idea for the team?
Is having your customer facing phone team working from home a good idea? It has it’s advantages but perhaps it isn’t what’s best for your customers and that is what is important ultimately.