5 common sales mistakes to avoid
5 sales mistakes to avoid. Work on your integrity to build great long term trading relationships with customers. This will make them more likely to buy from you more often. Take the long term view.
Your sales script is an effective aid when used professionally
Call guides and scripts. Constructed and used professionally, they can be a powerful tool to help you dig up more opportunities on the phone. But used badly, they give us all a bad name. Here, we set out some of the main factors to consider when preparing yourself for effective outbound calls.
Don’t call too often – this is why
Don’t call too often. You’ll probably irritate them. Plus it’ll demotivate you too. If they’re not taking the call, chances are there’s a reason.
You can already tell more than 40 things about someone from the first 6 words
The power of vocal tone and energy can’t be underestimated. It is one of the liveliest modules on our training courses for both customer service and telesales / telemarketing. Demonstrating how NOT to deliver lines and then characterising them as vocal ‘colours’ is one of the enduring parts of the course according to the delegates. Ensure your vocal tone and energy is giving the correct impression to your customers.
Why you still need to make B2B telemarketing calls
5 reasons why using outbound telemarketing could help your B2B organisation. Quality of contact, getting closer to your market place and encouraging feedback is all part of the story.
5 top tips to secure more appointments over the phone
5 top tips to help you secure more appointments over the phone. Ensure you have a clear idea about what you are trying to achieve but remember that you must work to build rapport from the start. This involves getting them into conversation – not bombarding them with statements about how good your company and it’s products are.
Selling benefits on the phone – Wednesday 15th July @ 10:30
The second module in our bite-sized series of sales training modules is on Wednesday 15th July at 10:30 a.m. You are probably very familiar with the features of your product or service. Your colleagues talk about them frequently. They’re probably listed on the packaging or on your website, or in the brochure. But it’s the…
7 traits of highly effective sales people
7 traits I’ve noticed about successful sales people. I’m not saying these are the only 7, or indeed that they’re the most important 7, but they’re my observations. And it starts with creativity of thought ……
Structuring your telephone sales call – 3 elements
Structuring your sales call is a key part of making sure your calls are effective. Here are 3 tips from our 3 CD audio series on selling on the phone. Here we cover background, using benefit statements and summarising.
How you can tell more than 40 things about somebody from as little as 6 words
The power of vocal tone and energy can’t be underestimated. It is one of the liveliest modules on our training courses for both customer service and telesales / telemarketing. Demonstrating how NOT to deliver lines and then characterising them as vocal ‘colours’ is one of the enduring parts of the course according to the delegates. Ensure your vocal tone and energy is giving the correct impression to your customers.