Solid structure

A good strong call structure – really works

Appointment setting, Cold calling, Customer acquisition, sales development training, Sales tips, Selling advice, telemarketing, telemarketing training, telephone techniques, telesales, telesales scripts, Telesales tips, telesales training, training programmes

Using a strong call guide or blueprint helps massively when it comes to making great outbound telesales or telemarketing calls. Here we describe how it helps and the key areas to focus on to close more deals with more people more often.

Effective appointment setting for field sales teams

Appointment setting, Cold calling, Customer acquisition, Field sales training, sales lead generation, Sales tips, Selling advice, telephone techniques, Telesales tips, training programmes

Appointment setting for field sales teams. One day course run in-house on your premises to help those who prefer selling face to face and who need a little help setting more appointments, with more customers more often. We also run open courses on this subject where you can mix with other sales personnel facing the same challenges.

3 top tips for telephone appointment setting for field sales

Appointment setting, communication skills, Customer acquisition, Field sales training, sales development training, Sales tips, Selling advice, telephone techniques, Telesales tips, training programmes

3 top tips for appointment setting over the phone for field based sales teams. There are many subtle differences between selling face-to-face and setting your own appointments over the phone. Here are some of our ideas to help.

Telephone skills training and call recording – Northampton

benchmarking customer service teams, benchmarking telesales teams, communication skills, telemarketing, telemarketing training, telephone techniques, telesales, telesales training, training programmes

Using your call recordings is a great way of developing some highly tailored training sessions for your customer service, telesales or telemarketing team. This has been featured in a few training programmes including one run recently in Northampton. Running the standard telephone skills excellence course followed by workshops based around real life calls is a powerful structure for training.

Customer Service Telesales & Telemarketing training

Appointment setting, Cold calling, communication skills, Complaint handling, customer handling, customer loyalty, Customer service management, Forthcoming courses, Internal sales, Overcoming objections, sales development training, Sales tips, Selling advice, telemarketing, Telemarketing management, telemarketing training, telephone techniques, telesales, telesales team management, Telesales tips, telesales training, training programmes

Telesales, telemarketing, and customer service training from To Market to suit you. Onsite at your premises. 2 day fully interactive telephone skills training for call centre, contact centre, internal sales, telesales, customer service and telemarketing. Or book individual places on our open courses.