Stephen – Pallet distribution – Leicester

“Very informative, good explanation, skills and techniques and very enjoyable.”

Julie – Food distribution – Coventry

“I like the fact that Andrew made it ‘personal’ as possible – maybe some more examples of role play might help – I quite enjoyed this in the end!!”

David – Council – Northamptonshire

“Hard work !”

Mark T J – Utilities broker – Nottingham

I have known Andrew in a work context now for more than 10 years. He has always been courteous and professional in his dealings with us. His approach to the provision of services is very much about understanding your needs and requirements rather than trying to force a ‘solution’ upon you. from LinkedIn

Joy – Educational supplies – Birmingham

“It was delivered professionally with humour, holding my interest for the whole 2 days. Role play very good. Enjoyed it thoroughly.”

Steve – Warehousing & distribution – Leicester

“Course was well structured, very good content & delivered very well.”

Kelly – Signs company – Northampton

“It was a lot of fun & should be kept to the same structure in future. Need more time for general discussion on personal situations and what affects the individuals with feedback & suggestions.”

Sian – Food packaging – Corby

“Good, enjoyable, relaxing course which delivers it’s pre-arranged goals.”

Paul Baggaley – Healthcare Services – Luton

Informative, revealing and constructive.

Jeanine Paul – Membership services – Coventry

Interactive and interesting as well as useful and memorable.

Trusha – Training course sales – Leicester

“Very interesting and useful training programme which will definitely help me approach my sales calls in a more effective way. I’ve also learnt, that there is a more to communicating via telephone than I initially thought.”

Sean – Pallet distribution – Scotland

“I was not looking forward to the course, but found it fun, interesting and it will benefit me in my day to day job.”

Elaine Shaw – Healthcare Packaging – Leicestershire

I think the pace was about right, and the level it was delivered was helpful, didn’t make anyone feel small, and involved everyone at the same time.

Kathy – Educational publishing – Cambridge

“I really enjoyed the course & thought the delivery was very good & interesting. I’m sure that everyone who attends will enjoy it”

Sarah – Telemarketing team leader – Leicester

“Informative, energetic, fun.” “The course was delivered in a professional manner but not in a school room way, very enjoyable.”

Dave – Health insurance – East Midlands

“I liked the way you kept it rolling. I really dislike courses where people want to chat too much. I felt you kept it in check nicely.”