“Fantastic, informative, made me feel at ease.”
“I was able to participate without being pressurised. I think you identified our characters well and therefore everyone was involved at a level they felt comfortable with.”
“well paced, good fun, interesting and most of all valuable for my future career.”
“there’s not much I could say to help. You’re on the ball as it is. Best of luck in the future! Explanations were excellent as well.”
“very good clear presentation. A brush up of skills and how to apply them should be of benefit to any sales person whatever their experience.”
Full of relevant, interesting and fun training – would definitely recommend.
“Interesting, fun to attend and very worthwhile.”
“I thought the course was very well delivered and unlike some courses where you get bored, I didn’t and it passed very quickly.”
“Informative. Encourages you to get involved when you don’t want to – in a good way! Doesn’t tell you you are wrong, all very positive. Don’t feel a fool.”
Delivery was excellent ! I felt that I paid attention throughout the whole course, as often my mind is prone to wandering. Role play was much more enjoyable than I expected – you should maybe do more !!
“Very good, a great deal learnt.”
A fantastic course to heighten your awareness of how to deliver positive customer service and communication!
“Tough – can’t sit back. Engaging. Stimulating – makes you think.”
The course content was fine and adapted well to fit my everyday working life so that I could use everything.
“You delivered the course in a very understandable & enjoyable way. Allowing everyone to participate was a beneficial aspect and I would recommend your course to others. Good eye contact & using everyone’s names was really effective.
“It was delivered very well with fun aspects to the training and lots of room for us to give examples & opinions. The role play was also very useful to prove what you were are saying.”