Interactive and interesting as well as useful and memorable.
“You made me feel relaxed, eager to learn, which I have. Made the course easy to understand and funny at times.”
“A course that covers the basics of telemarketing skills which can be tailored to suit your specific team.”
I think the thing I found best about the course was the way it was delivered. I found that I could relate to all the subjects & was extremely interested in what you had to say over the full 2 days – this is by the way quite astonishing as I have a very low…
“It was a good all round course, helpful and enjoyable.”
“I found this one of the more well paced, well balanced courses I have been on in my time here.”
“It was great fun. We can also learn something new. Thank you Andrew.”
Fun – VERY interactive Knowledgeable Completely worth it
“Friendly, well organised, good practical examples.”
“A refreshing view on communication, not just another “customer care” course. It’s about how to communicate with people in all aspects of your life.”
“Enjoyed it. You’re easy to talk to, make it interesting, but at the same time can have a laugh & make it enjoyable.”
“Constructive (even with years of experience under our belts).”
Informative and fun. Time flew by. Very interesting.
“I enjoyed the course & found the balance between discussion and role play excellent. I don’t normally enjoy role play, but I did this time. The wine helped!”
Andrew is an expert in his field, absolutely first class. I used his CD’s and benefitted from his advice and expertise when setting up our own in house Telemarketing team. Andrew is generous with his time and really did prove to be a valuable help and someone I came to rely on when developing my…
“Very informative, relaxed and most of all easy to follow – not all jargon.”