“Good, enjoyable, relaxing course which delivers it’s pre-arranged goals.”
Teaches you a lot about your every day role and how you make an impression over the phone.
Informative, revealing and constructive.
“The course was interesting and informative. It was delivered in a relaxed way, which made it easier to join in and answer questions. The role play was enjoyable although at…
“Constructive (even with years of experience under our belts).”
“I think your conduct and character was professional yet interesting. The course did not seem to drag on, or be dull. Breaking the day up with activities also helped.”
“Varied, interesting, enjoyable, fulfilling.”
“Informative, involving and interesting !”
“A valuable training course which everybody can gain from, despite previous experience.”
part 2 ……“It was fast paced and entertaining. I found it thoroughly enjoyable and worthwhile.”
“Really enjoyed course, good to go over what we did before. Lots of important things have come back to me!! Think this is a really good idea to recap.” from…
“No further comments – you asked all the right questions! Delivery was very good, relaxed but assertive.”
“Fun to learn, very relaxed atmosphere, no pressure.”
“Andrew was very friendly and did not make me feel worried about the course or the roleplay. Keep up the good work.”
“a fun and enjoyable course cand it’s well worth it.”
“Very good, a great deal learnt.”