“A very well presented course. Role play and involvement made it easier to understand”
Excellent, thoroughly enjoyable and you made sure we were all involved.
Really informative and fun.
“Informative, useful, enjoyable. Good way of getting colleagues to communicate with each other.”
“Informative and enjoyable focusing on customer service. I’ve been on similar courses but this was by far the best.”
“I found this one of the more well paced, well balanced courses I have been on in my time here.”
“I really enjoyed the course and felt that I have learnt a lot over the last 2 days, due to the entertaining way it was presented by you.”
“Very interesting & helpful and well presented – a most enjoyable 2 days which I believe will help me with my work.”
Very interesting, a relaxed environment, a lot of valuable topics covered where you learn a lot.
The course content was fine and adapted well to fit my everyday working life so that I could use everything.
Time flew – it was very informative and I found Andrew very approachable. It helped in team building and self confidence.
“I thought there was too much listening and not enough exercises to do.”
“Now I understand it’s about the customers needs and objectives & not me trying to sell something.”
“a big boost for confidence and developing speaking and listening skills.”
“I fully enjoyed the course, well presented and each segment was well put together.”
“Thoroughly enjoyed it!”