Roger – Training organisation – Corby

“A good introduction to this subject that will start the thought processes going on how to handle customers.”

Annette – Aerial photography – Cambridge

“Although I did not enjoy listening to myself I found this extremely useful & would like to do it again. Great day thanks.” from a follow-up programme working with recorded ‘live’ calls.

Mark – Health insurance – Leicester

“I fully enjoyed the course, well presented and each segment was well put together.”

Fiona – Commercial Printers – Birmingham

“the course was delivered professionally, and had lots of fun exercises. Thank you for an enjoyable time.”

Peter Archer – Publishing – Cambridge

I believe the course to be excellent and presented brilliantly by the tutor.

Julie – Fire detection systems – Oxford

“A refreshing view on communication, not just another “customer care” course. It’s about how to communicate with people in all aspects of your life.”

Nick – Industrial distribution – Nottingham

“Entertaining and light hearted.”

Vivien Davidson – Healthcare – Sheffield

Thank you Andrew for 2 days of extremely useful happy training. I for one would recommend you as a personality & trainer to any other firm or individual

Elaine Shaw – Healthcare Packaging – Leicestershire

I think the pace was about right, and the level it was delivered was helpful, didn’t make anyone feel small, and involved everyone at the same time.

Karen – Periodicals publishing – Newmarket

“The course was interesting and informative. It was delivered in a relaxed way, which made it easier to join in and answer questions. The role play was enjoyable although at other courses I’ve found this intimidating.”

Dagmar – Metals manufacturer exports – Birmingham

“A fun way to learn about the basic skills of communication & selling which will give you the tools to be successful in a vastly different environment.”

Amparo – Publishing group – Cambridge

“I thought you did very well & incorporated loads of examples on the course, which made it really light and easy going. Thanks.”

Joy – Packaging – Corby

“Very intense, but very very useful in whatever job role you do.”

Peter Fehily – I.T. Solution sales – Birmingham

I found Andrew’s enthusiasm & drive infectious. He is perhaps the best motivator I have ever worked with. He commands presence when working one-to-one, and is equally captivating when teaching a classroom group of 10. He works hard & is extremely knowledgeable.” taken from LinkedIn

Aaron – Scanning technology – Nottingham

“Very professional and personalised which is important as you felt it was bespoke for you and your company.”

Hannah – District Council – East Midlands

“I felt I learnt a lot and it was good to have training like this.”