Birmingham – telesales mini masterclass 1 day – 20th August 2018

Telesales training masterclass. 1 day in Birmingham. Monday 20th August. This is our standard 2 day masterclass squeezed into a pint pot. A 1 day mini masterclass. Working on the power of vocal tone, getting past the gatekeeper, and the structure of the sales call : powerful openings, benefit selling, closing and spotting buying signals.

Tracking down the decision-maker – a tip

Tracking down the decision maker on the phone. If you’re getting blocked at reception by a policy which says your intended contact doesn’t accept phone calls, try another route in. The receptionist is blocking you because that’s what they’ve been told to do. However there are many other people in the organisation perhaps who don’t know the official line.

Telephone skills to help your field based sales team

Telephone skills for field based sales teams is a vital part of the armoury. To close deals, to set their own appointments, to follow-up proposals, to qualify prospects. And yet most never have any training. It can be seen as just as an extension of face-to-face selling. Which it isn’t as the majority of sales people will tell you! Invest in a little training and help your team increase their effectiveness – all from the ease of their desks.

More tips on getting past the gatekeeper

Getting past the gatekeeper is an occupational hazard for anyone making outbound calls : telesales, telemarketing or field sales. There are many tips posted elsewhere on this blog but here I suggest a change of attitude, a change of approach may help.

Our top 10 tips for getting past the gatekeeper – Leicester training

10 of our top tips on getting past the gatekeeper, from a recent telesales course in Leicester. Some will work better than others for you, and different situations will require different remedies. Nevertheless getting past the gatekeeper is an occupational hazard for telesales, telemarketing and other people developing new business in B2B markets.

Birmingham – telesales mini masterclass 1 day – 10th June 2014

Telesales training masterclass. 1 day in Birmingham. Tuesday 10th June. This is our standard 2 day masterclass squeezed into a pint pot. A 1 day mini masterclass. Working on the power of vocal tone, getting past the gatekeeper, and the structure of the sales call : powerful openings, benefit selling, closing and spotting buying signals.

Cambridge – telesales mini masterclass 1 day – Wednesday 18th June 2014

Telesales training masterclass. 1 day in Cambridge. Wednesday 18th June. This is our standard 2 day masterclass squeezed into a pint pot. A 1 day mini masterclass. Working on the power of vocal tone, getting past the gatekeeper, and the structure of the sales call : powerful openings, benefit selling, closing and spotting buying signals.

Getting past the gatekeeper – some telesales tips

Getting past gatekeepers. Remember they’re only doing their job. So get used to it, and learn to work with them rather than against them. Here we share some tips to help you get gatekeepers on side – to help you get through to more decision-makers more often to do more presentations.

Befriend the gatekeeper – it’s the only way !

Befriend the gatekeeper – it’s the only way ! Gatekeepers, receptionists, secretaries, PAs can be the bane of your life to any aspiring telemarketing or telesales person, and this is a hot topic when I discuss telesales or telemarketing training with clients. However it is important to remember a few truths …

Getting past the gatekeeper – 5 top tips

Getting past the gatekeeper – 5 top tips. Getting past the receptionist is one of the most testing parts of being an outbound telemarketer or telesales agent. Our interactive training sessions produce many great tips to overcome this occupational hazard.