2 day Phone Team Managers Course
8th April & 9th April, Midlands (Birmingham, Coventry, Leicester, Northampton, Cambridge)
Explore our
COURSES
Make your service teams
into winning teams
Learning & Development
Increase the skills, motivation & retention of your front line team.
Explore our
COURSES
Make your service teams
into winning teams
Listen & Learn
You can select from a wide range of Audio CDs with many ideas on how to communicate more effectively on the phone.
Communication skills, customer service and selling on the phone. Plus top tips to improve personal effectiveness.
How Clients Rate our Courses
86%
USEFULNESS
89%
ENJOYMENT
ratings from 2022 to date
Listen & Learn
You can select from a wide range of Audio CD’s with many ideas on how to communicate more effectively on the phone. Communication skills, customer service and selling on the phone. Top tips to improve personal effectiveness.
How Clients Rate our Courses
86%
USEFULNESS
89%
ENJOYMENT
ratings are from 2022 to date
Why To Market ?
Effective training
that gets results
Invest in some training to develop your team which will give them practical skills they can use straight away.
Join the 60% of repeat customers To Market has, who want to be better than the rest. Real-life based training aimed at helping everyone in your team, experienced through to new recruits.
Engaging,
practical training
To Market training is designed to be fun!
With a mix of interactive exercises and techniques, everyone is encouraged to contribute and try new ideas for themselves.
Discussion sessions, exercises working in pairs and interactive feedback sessions make courses lively and engaging.
Analysis, Training
and Coaching
A range of services to help tailor a training programme to what you need. Typically starts with some pre-course needs analysis. The core training will then be followed by a series of coaching and feedback sessions. Embed the training material to ensure your team continues to develop. Audio CDs of training material are available too.
Effective training
that gets results
Invest in some training to develop your team which will give them practical skills they can use straight away. Join the 60% of repeat customers To Market has, who want to be better than the rest. Real-life based training aimed at helping everyone in your team, experienced through to new recruits.
Engaging, practical training
To Market training is designed to be fun! With a mix of interactive exercises and techniques, everyone is encouraged to contribute and try new ideas for themselves. Discussion sessions, exercises working in pairs and interactive feedback sessions make courses lively and engaging.
Analysis, Training
and Coaching
A range of services to help tailor a training programme to what you need. Typically starts with some pre-course needs analysis. The core training will then be followed by a series of coaching and feedback sessions. Embed the training material to ensure your team continues to develop. Audio CDs of training material are available too.