Christmas – time to review your business

business development, business growth, Customer acquisition, customer handling, Customer retention, Customer service management, Customer Service tips, Goal setting, Marketing, owner managers directors, Personal development, small business marketing

Christmas and new year is a great time to take stock and review your business, your product lines, your customer mix etc. Most of the country goes quiet, so you can take time out to think, without being worried that the rest of the economy and your competitors in particular are stealing a march on you.

brunette lady on telephone

5 top tips to secure more appointments over the phone

Appointment setting, Cold calling, communication skills, Customer acquisition, sales development training, Sales tips, Selling advice, telemarketing, telemarketing training, telephone techniques, telesales, telesales scripts, Telesales tips

5 top tips to help you secure more appointments over the phone. Ensure you have a clear idea about what you are trying to achieve but remember that you must work to build rapport from the start. This involves getting them into conversation – not bombarding them with statements about how good your company and it’s products are.

What to do with Christmas – business review

business development, business growth, Customer acquisition, customer handling, Customer retention, Customer service management, Customer Service tips, Goal setting, Marketing, owner managers directors, Personal development, small business marketing

Christmas and new year is a great time to take stock and review your business, your product lines, your customer mix etc. Most of the country goes quiet, so you can take time out to think, without being worried that the rest of the economy and your competitors in particular are stealing a march on you.

Rough seas

Telemarketing appointment setting in choppy waters

Appointment setting, Cold calling, communication skills, Customer acquisition, Field sales training, sales lead generation, Sales tips, Selling advice, telemarketing, telephone techniques

Telemarketing appointment setting in tough times. Listen carefully to what the other person is saying and think through the implications of their situation and how you could help them. More tips on appointment making for telemarketing and lead generation teams as well as field based sales teams here.

Telephone team side on

Telemarketing appointment setting – low cost route to market

Appointment setting, business development, Cold calling, communication skills, Customer acquisition, Field sales training, sales lead generation, Sales tips, Selling advice, telemarketing, telephone techniques

Telemarketing appointment setting could be a low cost route to market for you. Setting it up correctly is key to making this work. Tips on appointment making for telemarketing and lead generation teams as well as field based sales teams here.

Solid structure

A good strong call structure – really works

Appointment setting, Cold calling, Customer acquisition, sales development training, Sales tips, Selling advice, telemarketing, telemarketing training, telephone techniques, telesales, telesales scripts, Telesales tips, telesales training, training programmes

Using a strong call guide or blueprint helps massively when it comes to making great outbound telesales or telemarketing calls. Here we describe how it helps and the key areas to focus on to close more deals with more people more often.