You want to ensure that your office-based team is focused, motivated and achieving the best results they can. To Market offers a wealth of experience in helping companies, big and small develop better relationships with customers over the phone. Good communication skills are vital to ensuring your customers receive the level of service they deserve.
Our lively, interactive in-house courses help achieve this by helping your team get more from their own communication. Find out about our core courses.
Alternatively, if you’re only looking for training for 1 or 2 people, have a look at our open courses to see what’s coming up in the Midlands.
How about starting by getting an audit carried out with your team? 2 hours on site – making observations about how your team interacts with your customers on the phone. Team audit details here.
Andrew has been running the business for over 20 years. He previously worked in marketing roles, in B2B organisations. He has also served as a Non-Executive Director for a rapidly growing Midlands logistics and warehousing company.
Feel free to join with me here on LinkedIn too.