Young female working from bedroom

Monitoring your team remotely

WFH is a new acronym I’ve seen a few times recently. Working from Home is to be the new ‘norm’ for many. Or at least a lot more of it will be going on than was the case before March. How is the future shaping up?    I make no claim to be able to…

Old man with looking glass

13th July at 10:30 – Questioning skills selling on the phone – bite-sized sales training

Questioning, alongside listening are arguably the most important of your communication skills. Master these and selling becomes a whole lot easier. They help you find out the things you need to know. They also show interest in the other person, and from this you build rapport. This is the first training module as part of…

salesman on phone

Selling benefits on the phone – Wednesday 15th July @ 10:30

The second module in our bite-sized series of sales training modules is on Wednesday 15th July at 10:30 a.m. You are probably very familiar with the features of your product or service. Your colleagues talk about them frequently. They’re probably listed on the packaging or on your website, or in the brochure. But it’s the…

Telesales lady with headset

Can furloughed workers do online training?

Can furloughed workers enrol on online training? This is a question I’ve been asked recently. More than once. So, I’ve looked into it by speaking to specialists in the field. Employment law specialists. And the good news appears to be that Yes they can. Always get your own advice My initial advice would be that you should…

What to do with Christmas – business review

Christmas and new year is a great time to take stock and review your business, your product lines, your customer mix etc. Most of the country goes quiet, so you can take time out to think, without being worried that the rest of the economy and your competitors in particular are stealing a march on you.

Telephone team side on

Telemarketing appointment setting – low cost route to market

Telemarketing appointment setting could be a low cost route to market for you. Setting it up correctly is key to making this work. Tips on appointment making for telemarketing and lead generation teams as well as field based sales teams here.

How to sell more – 4 quick wins

All you really want to do is generate more business. To sell more. To more people, more often. Here are 4 quick wins that will help you convert the warmest leads you have in your pipeline. You may be all over these topics, but most aren’t.