Christmas – time to review your business

Christmas and new year is a great time to take stock and review your business, your product lines, your customer mix etc. Most of the country goes quiet, so you can take time out to think, without being worried that the rest of the economy and your competitors in particular are stealing a march on you.

yellow telephone

The telephone is becoming more important in selling

The telephone is set to become increasingly important as a sales tool in this post-pandemic world that we’re now in. Being able to go and see customers in the way that we used to a year ago just isn’t possible. The phone is the next best way of keeping in contact with regular customers and prospecting for new ones.

piggy bank and coins

We need training but we have no money!

Do you believe you need to give your customer facing team some training? As we peer out from under the covers – determined to get the UK economy back up and running again, we all need a little help. For many of you, you might be aware that you need help. The challenge is thought…

Young female working from bedroom

Monitoring your team remotely

WFH is a new acronym I’ve seen a few times recently. Working from Home is to be the new ‘norm’ for many. Or at least a lot more of it will be going on than was the case before March. How is the future shaping up?    I make no claim to be able to…

blending ingredients on a weighscale

What will training look like post Covid-19?

What will training look like post Covid-19? Different almost certainly. You will still need training to keep your team top of their game and ahead of the competition. But the traditional classroom model of learning and training has been compromised. It’ll come back at some point before too long. Nevertheless we’re all waking up to…

carrot & ginger juice

What is blended learning?

What is blended learning? The future is blended learning. Well, that’s certainly how To Market views the future of training. Both short-term and probably elements of it will remain for ever. It’s certainly the way To Market will structure many of our customer service and telephone sales training programmes in the future. Ultimately, it will result in better…

What to do with Christmas – business review

Christmas and new year is a great time to take stock and review your business, your product lines, your customer mix etc. Most of the country goes quiet, so you can take time out to think, without being worried that the rest of the economy and your competitors in particular are stealing a march on you.

footprints in the sand

How do you follow-up visitors to your website?

It is important to follow-up enquiries and even website visitors quickly, shortly after they’ve been on your site. There are services that allow you see who these B2B visitors are. Ensure you have a plan in place to maximise the opportunities that are coming your way daily.