Bite-sized training Archives

Half day seminar on how to market your small business – Northampton

Bite-sized training, business growth, Marketing, marketing workshopBy Andrew January 22, 2025

Half day seminar in Northampton with ideas on how to market your small business. Interactive session discussing your options and how to monitor the success of your marketing activities.

Training to give your team some verve

telephone techniques, Bite-sized training, business development, communication skills, Customer retention, telesalesBy Andrew January 23, 2023

Training is a great way of adding skills and capability but also providing motivation. To get some added verve and feeling of appreciation that you’re investing in them. Training works on many levels.

Training to give your team some pep!

telephone techniques, Bite-sized training, business development, communication skills, Customer retention, telesalesBy Andrew January 6, 2022

Telephone skills training for in-house customer service, internal sales and telemarketing teams. Commission some engaging and interactive team training. Win more business. Be better.

The telephone is becoming more important in selling

Online sales training, Bite-sized training, business growth, Field sales training, Increasing sales, Online training, sales lead generation, telephone techniquesBy Andrew November 8, 2020

The telephone is set to become increasingly important as a sales tool in this post-pandemic world that we’re now in. Being able to go and see customers in the way that we used to a year ago just isn’t possible. The phone is the next best way of keeping in contact with regular customers and prospecting for new ones.

The power of training to give your team some pep!

telephone techniques, Bite-sized training, business development, communication skills, Customer retention, telesalesBy Andrew September 4, 2020

Consider the power of training to give your team some pep! The training world is certainly changing. But other aspects of your business aren’t. You still have customers – hopefully.…

Refresher training – to get your team ready

Online training, Bite-sized training, customer handling, Customer Service tips, Online customer service training, Selling more, telemarketing training, telephone techniques, telesales trainingBy Andrew August 24, 2020

Refresher training is a cost effective way of topping up the skills of your team dealing with your customers. It also signals your commitment to them as they appreciate your investment. It also helps move the bar upwards and set expectations of better performance.