Telesales training masterclass. 1 day in Birmingham. Monday 20th August. This is our standard 2 day masterclass squeezed into a pint pot. A 1 day mini masterclass. Working…
Telemarketing post GDPR. There is a growing need for effective, well-structured and well targeted telemarketing in the post GDPR world. Training is a key component of this of…
Sales training for accountants in London on a recent one day course. Focused on looking at sales as a process and aimed at helping teams of accountants understand…
All you really want to do is generate more business. To sell more. To more people, more often. Here are 4 quick wins that will help you convert…
April marks the new financial year for many and the start of a new budget. The news on the economic front is positive at the moment, and so…
Directing the conversation is an important skill on the telephone. You have only minutes to get the job done usually. You may be in a proactive role such…
Key responsibilities as a telesales or customer service team manager are many. We’re not saying for one minute that if you apply these key however many principles your…
It is easy to find people who think that telemarketing or telesales is an easy job to do. “Easy to do, hard to do well” perhaps. Anyone can…
A 2 day telemarketing programme for a B2B company in Peterborough. The team audit was carried out a couple of weeks in advance and 2 major things came…
Recently I ran a 2 day telemarketing programme for a B2B company in Peterborough. The team audit was carried out a couple of weeks in advance and 2…
Customers like to say yes. The most natural thing perhaps is to want to say yes when someone asks you a question. We all like to please. I…
It’s good your customer is moving on – here’s why. Your customer may be moving on, but you now have 2 opportunities It may seem a tragedy when…