Now is the time for small business to do your own telemarketing calls
Top tips for small business to do your own business development calls. OK, so the business environment is challenging. You can sit and wonder what to do to…
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Inbound calls represent the best selling opportunities there are
Inbound sales calls represent the best selling opportunities there are. They do really. Just consider it. They’ve decided to call you. Generally speaking they will be for one…
Why your elevator speech is important – sales advice
There are many reasons why your elevator speech is important. This is all part of effective sales advice. First what is an elevator pitch? It is as you’ve probably guessed…
Telemarketing scripting – why it’s a good idea
Telemarketing scripting – the case in favour. Scripts have a bad press. Many people recoil in horror at the very mention of the word – but wait – hear…
Travel industry – sell your way out of trouble
Travel industry – sell your way out of trouble. As we recently saw another travel company fold, Holidays 4U trading as Aegean Flights, we understand that the travel…
Sex sells – make the most of yourself
Sex sells – make the most of yourself – honestly. We may like to deny it, and we may like to think in these modern times that we…
Customer Service masterclass 29th – 30th June 2011 – Leicester / Northampton
Customer Service masterclass training – Leicester or Northampton – 29th – 30th June 2011. This telephone skills course covers all the things you need to know to build better,…
7 steps to close the sale
7 things to help you close that sale. 7 of the key things to be conscious of when trying to win the order from the customer over the…
How the Jaguar salesman missed a sale
Check How the Jaguar salesman missed a sale, by ignoring one of the basics of good selling. Get to know your customer first, before you try and be…
Your key responsibilities as a telesales or customer service team manager
Management tips. Some top tips for telephone team managers : telesales, telemarketing, customer service. Learn from the wisdom and experience of others.
Don’t apologise for your sales call
Don’t apologise for your sales call. What you or your team does is an important job. So avoid phrases such as “this is just a brief call” or…
Benefit selling on the phone
Benefit statements are especially important on the phone as you don’t have long to get your message over. It’s also about trying to make your call stand out…