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  • Home
  • About Us
  • Courses
    • Learning & Development
    • Sales Managers & Directors
    • Telephone Team Managers
    • Telephone Agents
    • Small Business Owners
  • Online
    Training
    • Bite-sized sales training online
    • Online sales training – One day sales communications course
  • Top Tips
  • Testimonials
  • Blog
  • Contact Us

To Market’s Telephone skills blog

Telesales training for office interior companies

November 25, 2009

Benchmarking and telephone skills training for teams in office interior, refit, office refurbishment industries. Training and development programme starts with a team audit where we benchmark your team.

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How to deal with – I’m happy with my current supplier

November 20, 2009

How to deal with – I’m happy with my current supplier. This is one of the most common objections you face in any form of selling. Read more…

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Telemarketing, telesales and customer service team development – car companies

November 17, 2009

To Market offers training – Telemarketing, telesales and customer service team development in car companies. We’ve worked with dealers, finance divisions, vehicle leasing, car dealerships and after sales…

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Free telesales advice and tips seminar

November 16, 2009

Newly launched free telesales seminar January 2010. Free telephone selling workshop for small business owners, company directors and sales managers. Telesales top tips for free. Advice for free…

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Quality questions – telesales use

November 13, 2009

Having a range of quality questions to use when talking to prospects on the phone can be massively helpful and can get you further than perhaps your competitors…

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To Market is on Twitter – not sure why !

November 13, 2009

To Market on Twitter. Developing our capabilities in social networking and viral marketing. Much is a learning curve at the moment, but it is a growing trend to…

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Get your travel consultants up to £40K

November 11, 2009

Motivating travel industry sales agents with commission schemes enabling them to earn upwards of £40K can ensure you stay ahead of the opposition.

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Customer Service training for your service desk

November 10, 2009

Customer service training for your service desk is an important training topic at the moment. Increasing numbers of companies are talking to us about customer service training for…

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To Market training now on Twitter

November 9, 2009

To Market will be tweeting on Twitter and linking articles from this blog onto Twitter to make the articles and blogs more widely available.

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Using positive language to influence customers – part of exceptional customer service

November 7, 2009

Use positive language even when saying No to customers. Keep the dialogue going and avoid confrontational language such as ‘No’. It leaves no wriggle room at all. Offer…

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Telesales and telemarketing training for contract cleaning companies

November 6, 2009

Telesales and telemarketing training for contract cleaning companies. Carried out on site at your offices. Team audits plus tailored telephone communication skills training for your telesales team.

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Travel industry – tour operator home worker training

November 3, 2009

Sales training for homeworkers in holiday companies, cruise companies, travel organisations and tour operators. Our specialist travel industry trainer Alan Cook can even deliver cost effective sales and…

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