The 11 main telephone sales objections are here if you follow the link to the articles site here. Objections are fairly standard across industries, but they feel different to each person. We’re undertaking a piece of research on the most common objections, and we’d like your help …
Interested in hiring an interim or fixed contract telesales or telemarketing manager ? Interview candidates who may want to do the job for you for a fixed number of days per month. Although daily rate is higher than a ‘normal’ employee, nevertheless their time on site with you would be focused & strongly accountable. Our advice is to set up an agreement with them that is for 12 months or so (however long you see the job lasting) but with the right of notice set to one month. That way it will keep your interim telemarketing or telesales manager on their toes with a strong eye on making sure they deliver for you.
Our specialist travel trainer Alan Cook has worked with many travel, tour operators, travel agencies and cruise companies over the years. Recently North West based travel company reported rise in conversion ratios after programme of tailored training.
Hiring top people is expensive – training them to be top people is more cost effective. I came across the following quote while rereading the One Minute Manager, a top business book from the 1980s. The advice is still as relevant now ……
Interim telesales or telemarketing manager – Cambridge. One of the fastest growing sectors of recruitment, hiring an interim gives you the flexibility to hire in the expertise you need for a short period of time without long term financial commitment. UK economy is continuing to change rapidly and businesses need to keep flexible. Salaries – single biggest element of cost so limiting these fixed costs makes good sense.
Travel industry sales training – holiday companies. To Market has specialist travel industry trainer who can help travel and holiday companies with sales training and customer service training.
Some ideas on how to build your telesales – without spending big sums on a manager. A current hot topic in telesales and telemarketing management is the idea of hiring an interim telesales manager or someone for a fixed or variable term. It offers you great flexibility and could be just what you are looking for.
Do you really need a full time telesales manager ? As an alternative have you considered hiring an interim telemarketing or telesales manager on a short term contract ? This offers many advantages.
Free business growth seminar in Rugeley West Midlands May 2009 including how to build your business using the telephone. Telesales, telemarketing technques, exceptional customer service all covered, plus website design and development, building a website and business excellence. Birmingham, Wolverhampton, Walsall, Nuneaton, Hinckley, Tamworth, Cannock, Lichfield, West Midlands
Independent assessment of your telesales or telemarketing team. To Market will help your assess the training needs of your telephone team – telesales, telemarketing and offer telesales training courses and training programmes.