Don’t hire a new telesales manager yet ! A more cost effective solution may be to hire in a quality team manager for a fixed or variable amount of time. Save yourself the overhead and avoid committing to a large salary to land a quality telesales manager who will help you develop your team. Then job done, they move on, you stop paying.
How to sell the delivery charge on small orders. Telesales tips and advice, closing, upselling, increasing order value. Some free telesales and telemarketing tips here on the To Market blog. This one is about how to sell the delivery charge for small orders.
Benchmarking and telephone skills training for teams in office interior, refit, office refurbishment industries. Training and development programme starts with a team audit where we benchmark your team.
Having a range of quality questions to use when talking to prospects on the phone can be massively helpful and can get you further than perhaps your competitors will on the phone.
Telesales team training – vending companies. Increasing appointment setting rates is key for vending machine distributors and manufacturers. To Market has worked with a number of vending machine companies. Programmes start with the team audit.
The 11 main telephone sales objections are here if you follow the link to the articles site here. Objections are fairly standard across industries, but they feel different to each person. We’re undertaking a piece of research on the most common objections, and we’d like your help …
Interested in hiring an interim or fixed contract telesales or telemarketing manager ? Interview candidates who may want to do the job for you for a fixed number of days per month. Although daily rate is higher than a ‘normal’ employee, nevertheless their time on site with you would be focused & strongly accountable. Our advice is to set up an agreement with them that is for 12 months or so (however long you see the job lasting) but with the right of notice set to one month. That way it will keep your interim telemarketing or telesales manager on their toes with a strong eye on making sure they deliver for you.
Hiring top people is expensive – training them to be top people is more cost effective. I came across the following quote while rereading the One Minute Manager, a top business book from the 1980s. The advice is still as relevant now ……
Some ideas on how to build your telesales – without spending big sums on a manager. A current hot topic in telesales and telemarketing management is the idea of hiring an interim telesales manager or someone for a fixed or variable term. It offers you great flexibility and could be just what you are looking for.
Do you really need a full time telesales manager ? As an alternative have you considered hiring an interim telemarketing or telesales manager on a short term contract ? This offers many advantages.