Northampton town centre

Telephone skills masterclass 10th December 2024 – Northampton

communication skills, customer handling, customer loyalty, Customer retention, customer services, Forthcoming courses, Internal sales, seminar, telemarketing training, telephone techniques, telesales training, training programmes

Telephone skills masterclass – 1 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

classroom learning

Telephone skills masterclass 29th & 30th August 2018 – Northampton

communication skills, customer handling, customer loyalty, Customer retention, customer services, Forthcoming courses, Internal sales, seminar, telemarketing training, telephone techniques, telesales training, training programmes

Telephone skills masterclass – 2 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Telephone skills masterclass 27th April 2017 – Northampton

communication skills, customer handling, customer loyalty, Customer retention, customer services, Forthcoming courses, Internal sales, seminar, telemarketing training, telephone techniques, telesales training, training programmesLeave a comment

Telephone skills masterclass – 1 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Northampton – How to win more business over the phone

Appointment setting, business growth, Cold calling, Customer acquisition, Customer retention, Forthcoming courses, Marketing, marketing workshop, owner managers directors, Selling advice, seminar, small business marketing, telemarketing training, telephone techniques, telesales scriptsLeave a comment

How to win more business over the phone. A one day workshop rather than training on how to build your small or medium sized business with more proactive telephone work. We’ll help you structure your approach, your calls, and come up with ways of overcoming your most likely objections. Plus we’ll help you put together some great benefit statements to promote your business.

Marketing half day seminar for Leicestershire start-up businesses

business development, business growth, Free training, Funded training, Marketing, marketing workshop, owner managers directors, partially funded training, seminar, small business marketing

Marketing half day seminar for Leicestershire businesses. Recent workshop conducted by Andrew Seaward of To Market in support of the SPARK initiative. Covered all the main topics a small or newly launched business will need to consider in order to get it’s name out and find customers. And all without a vast marketing budget. And no, social media is not necessarily the answer.