I believe the course to be excellent and presented brilliantly by the tutor.
“A thoroughly informative and worthwhile course that will benefit me in various areas of my job and also outside of work as well.”
Very well structured, entertaining and helpful
“I like the fact that Andrew made it ‘personal’ as possible – maybe some more examples of role play might help – I quite enjoyed this in the end!!”
“A good way to make you more aware of how you communicate and how it can be perceived by others.”
“… could have included more specific objections etc – techniques that would help us specifically in our roles. The delivery of the course itself and use of phones was excellent, very professionally done. Thanks.”
“Enjoyable, not mundane & you were very clear & easy to understand.”
“Thought it was well structured & the various styles used kept it interesting & informative.”
“I thought you did very well & incorporated loads of examples on the course, which made it really light and easy going. Thanks.”
“Very professional and personalised which is important as you felt it was bespoke for you and your company.”
“Interesting, fun, specific to our needs.”
“I think it was very good and well structured. You delivered everything very well with a clear, concise approach.”
Andrew is a first class trainer who delivers an impressive range of material with a high degree of commitment and skill. from LinkedIn
“I’d recommend it and say it was well carried out & interesting.”
“It was great fun. We can also learn something new. Thank you Andrew.”
Andrew is an expert in his field, absolutely first class. I used his CD’s and benefitted from his advice and expertise when setting up our own in house Telemarketing team. Andrew is generous with his time and really did prove to be a valuable help and someone I came to rely on when developing my…