“A good introduction to this subject that will start the thought processes going on how to handle customers.”
“Very helpful – enlightening and not too intense.”
“I thoroughly enjoyed this course and have learnt vast amounts which I hope to put into practice. “
“Excellent course. Nice & open. Plenty of practical stuff. Possibly need for more direct group discussion?”
“there’s not much I could say to help. You’re on the ball as it is. Best of luck in the future! Explanations were excellent as well.”
“I thoroughly enjoyed the course. I thought you were clear and explained well.”
“I thought the course was very enjoyable, well organised and presented. I have learnt a great deal & feel this will help me in the future with my confidence. Thank you!”
I think it was an excellent course and delivered brilliantly.
Very well structured, entertaining and helpful
“I enjoyed the course, lively and active.”
The whole course was delivered in a professional manner, yet maintained the interest throughout the 2 days. I don’t think I’ve said it about any course before but – ‰Û÷very enjoyable.’
“You kept interest levels high, and generally were approachable, friendly and willing. It would be beneficial to have a second 1 day course specifically on cold calling and role playing – to build my own confidence up.”
“I feel the course was conducted at the right pace, allowing us to take in the extra knowledge, and also to have an enjoyable time throughout.”
Andrew has the ability to deliver bespoke solutions to training issues, truly influencing those involved. from LinkedIn
“You are very professional and came across very clearly and made it very understanding.”
Hi Andrew. Just to let you know that the team made 13 appointments today. Previously the most they achieved this week was 10 – and of course the 13 was made in half a day. Thanks! Alastair