I enjoyed the course Andrew, and your delivery was excellent. You made it fun yet informative. Thank you – I hope I do your training justice !
“I liked the anecdotes in between – helped as ice-breakers and to keep a light hearted tone. Thanks very much.”
“Very informative, excellent presentation on key areas and delivered in a very informative way. Also delivered with a sense of humour which made it fun and interesting.”
“Enjoyed the interactive parts of the course, maybe more of this.”
“Very good, an excellent 2 days, with plenty of light hearted though very useful information.”
“I enjoyed the course & found the balance between discussion and role play excellent. I don’t normally enjoy role play, but I did this time. The wine helped!”
Enjoyable and a good introduction to communication and questioning
“Andrew was very friendly and did not make me feel worried about the course or the roleplay. Keep up the good work.”
“well paced, good fun, interesting and most of all valuable for my future career.”
“As you made it interesting and used role plays to split the units up, I wanted to listen to what you were saying. It flew by and I really enjoyed the 2 days.”
“I thought the course was very well delivered and unlike some courses where you get bored, I didn’t and it passed very quickly.”
Informative, up-to-date, fun, met my objectives.
“It was a well structured, well delivered course. I enjoyed it far more than than I expected to and got more from it than I expected.”
“Keep up the accents as it keeps it quite light-hearted and brings the fun element into what could be a long day. I also liked the role playing and getting involved.”
“Highly interactive, fast-moving, customer service training delivered with humour and genuine interest in the participants.”