“Interesting, fun to attend and very worthwhile.”
I found the course enjoyable & it highlighted things I hadn’t considered before.
“Thought it was well structured & the various styles used kept it interesting & informative.”
“Useful, detailed and professional.”
“No further comments – you asked all the right questions! Delivery was very good, relaxed but assertive.”
“I now have a better understanding of how to approach the selling and upselling area of the job.”
“Very, very good.”
Teaches you a lot about your every day role and how you make an impression over the phone.
“Well delivered and presented.””
” …. and when doing role plays you gave helpful hints as to how we can improve. Would happily recommend you to another customer.”
“I enjoyed the course very much and I found it very useful and also very fun at the same time. I would certainly recommend it. Thank you!”
“I enjoyed it and I think it will help me be motivated.”
Very informative, good pace, good interaction & role play.
“Fun, informative and well worth it.”
“Tough – can’t sit back. Engaging. Stimulating – makes you think.”
Very interesting and informative. Certainly provided a groundwork from which to further develop telesales skills.