Sean – Warehousing and distribution – Scotland

“Interesting, fun to attend and very worthwhile.”

Michelle Ward – Health insurance

I found the course enjoyable & it highlighted things I hadn’t considered before.

Marnie – Home improvements – Coventry

“Thought it was well structured & the various styles used kept it interesting & informative.”

Nael – Barcode scanner software – Nottingham

“Useful, detailed and professional.”

Steve – Food packaging – Corby

“No further comments – you asked all the right questions! Delivery was very good, relaxed but assertive.”

Beverley – Motor group – Derbyshire

“I now have a better understanding of how to approach the selling and upselling area of the job.”

Hamida – Electrical components – Manchester

“Very, very good.”

Sue – Electrical products – Corby

Teaches you a lot about your every day role and how you make an impression over the phone.

Martin – Travel tour operator – Leicester

“Well delivered and presented.””

Stephanie – Customer Service Manager – Chemical supplies – Northampton

” …. and when doing role plays you gave helpful hints as to how we can improve. Would happily recommend you to another customer.”

Bonnie – Publishing – Birmingham

“I enjoyed the course very much and I found it very useful and also very fun at the same time. I would certainly recommend it. Thank you!”

Mark – Publishing group – Nottingham

“I enjoyed it and I think it will help me be motivated.”

Leanda – Conference organiser – Coventry

Very informative, good pace, good interaction & role play.

Louise – Council – Northamptonshire

“Fun, informative and well worth it.”

Michael – I.T. consumables – Manchester

“Tough – can’t sit back. Engaging. Stimulating – makes you think.”

Charlotte – Marketing agency – Birmingham

Very interesting and informative. Certainly provided a groundwork from which to further develop telesales skills.