Stephanie – Chemical suppliers – Northampton

“It was nice that you kept us involved all through the course and didn’t just talk at us. Giving examples of personal experiences you’ve had was good too, also keeping a touch of humour.”

Sue – Electrical products – Corby

Teaches you a lot about your every day role and how you make an impression over the phone.

Mark – Publishing group – Nottingham

“I enjoyed it and I think it will help me be motivated.”

Brenda Rhodes – marketing agency – Birmingham

Enjoyable – informative – very useful hints & tips

Rebecca – Laboratory supplies – Northampton

“I really enjoyed the course and felt that I have learnt a lot over the last 2 days, due to the entertaining way it was presented by you.”

Dagmar – Metals manufacturer exports – Birmingham

“A fun way to learn about the basic skills of communication & selling which will give you the tools to be successful in a vastly different environment.”

Joy – Packaging – Corby

“Very intense, but very very useful in whatever job role you do.”

Helen Knowles – Packaging – Leicester

After the initial embarrassment, I think the role play teaches you a lot.

Sean – Pallet distribution – Scotland

“I was not looking forward to the course, but found it fun, interesting and it will benefit me in my day to day job.”

Dale – Scanner software sales – Newark

“Enjoyable, not mundane & you were very clear & easy to understand.”

Karen – Periodicals publishing – Newmarket

“The course was interesting and informative. It was delivered in a relaxed way, which made it easier to join in and answer questions. The role play was enjoyable although at other courses I’ve found this intimidating.”

Lorraine – Telesales manager – Food packaging – Cambridgeshire

“Delivery was very good, you kept our attention – a good mix.”

Michael – I.T. consumables – Manchester

“Tough – can’t sit back. Engaging. Stimulating – makes you think.”

Ross – Commercial printing – Birmingham

“You kept interest levels high, and generally were approachable, friendly and willing. It would be beneficial to have a second 1 day course specifically on cold calling and role playing – to build my own confidence up.”

Ruth Childe – Food distribution – Leicester

I had reservations before I came on the course, but left feeling more confident about my ability and how I will apply my knowledge to my everyday work. Well done you !

Sara – Print software – Northampton

“I think it was very good and well structured. You delivered everything very well with a clear, concise approach.”