“I thought it was great. Very informative and thank you for giving me something interesting to think about. I am sure it will help me develop my leadership skills in the future.”
“Very good, an excellent 2 days, with plenty of light hearted though very useful information.”
Thank you for a good course. Quite a bit of information to reflect on to become a better customer service advisor.
“Good, enjoyable, relaxing course which delivers it’s pre-arranged goals.”
“I thought there was too much listening and not enough exercises to do.”
I was lucky enough to be included in one of Andrew’s telemarketing training courses during my time as Account Director at MMS and found myself far more confident when making sales calls as a result. Andrew provided a host of useful tips and techniques which I have used regularly since and to great effect, not…
Andrew you were great. You kept my interest and I found the course very useful. I would recommend it to anyone.
“Very helpful – enlightening and not too intense.”
“As you made it interesting and used role plays to split the units up, I wanted to listen to what you were saying. It flew by and I really enjoyed the 2 days.”
“Very well thought out & fun. Everybody gets involved and you can gain lots of knowledge or remember the knowledge you forgot.”
“I think you made a first class job of presentation and don’t think you need to change anything.”
Very enjoyable. When’s the next one ? Interesting and not boring at all. Role plays were fun & made it stick in your mind more than just listening.
“I like the fact that Andrew made it ‘personal’ as possible – maybe some more examples of role play might help – I quite enjoyed this in the end!!”
Fun, and a lot to take in over 2 days. There is lots to be learnt. Very enjoyable.
“Useful, detailed and professional.”
Enjoyable, thought provoking and interesting.