Trishna – team leader – Powertools distributor – Leicester

Well led, structured and made individuals feel involved.

Sue – Electrical products – Corby

Teaches you a lot about your every day role and how you make an impression over the phone.

Andrew – Health insurance – Leicester

“The course was extremely well run, I believe the mix of exercises and group discussons worked well to prevent boredom which sometimes affects this type of course.”

Kimberly – Food processing – Oxford

Enjoyable, understanding the importance of the salesperson as well as the customer. Shame the course has ended so soon. Thanks a million and more for everything. -x- I could quite easily go through the entire course again, loved it, loved Andrew.

Gerard – Software sales – Northampton

Andrew is a tenacious professional who I would highly recommend. from LinkedIn

Stephanie – Customer Service Manager – Chemical supplies – Northampton

” …. and when doing role plays you gave helpful hints as to how we can improve. Would happily recommend you to another customer.”

Laura – Aerial photography – Cambridge

“Really enjoyed course, good to go over what we did before. Lots of important things have come back to me!! Think this is a really good idea to recap.” from the one day follow-up course

Gareth Hunt – Industrial – Birmingham

I thought the course was very well constructed and the standard of presentation was excellent.

Jaswinder – Portrait studios – Leicester

“excellent and informative.”

Glen – Managing Director – Marketing agency – Birmingham


Sheren – Packaging – Northampton

“Great for people starting out and serves as a great refresher because it irons out any bad habits you pick up along the way.”

Martin – Industrial coatings – Coventry

A lot to take in, but well worth the effort.

Nikki – Industrial coatings – Coventry

Informative, fun. Helpful in how to communicate telephone skills. Keep on doing what you do. It’s the first course I’ve not got bored on!  

Vinny – Contract distribution – Nottingham

“Relaxed, wakes up some thoughts which over time you forget about.”

Allison – Product packaging – Corby

“A good way to make you more aware of how you communicate and how it can be perceived by others.”

Nicola – Conference organiser – Coventry

Interesting, useful & informative.