“Fun, relaxed, comfortable.”
“Just thank you! I found it very interesting & very well delivered with the combination of interaction, recording & listening & all the content. Thorougly enjoyed it – thank you !”
“I think the course was structured and delivered superbly and I really enjoyed the day.” from the advanced one day course
“I think it was very good and well structured. You delivered everything very well with a clear, concise approach.”
“I thought the course was very enjoyable, well organised and presented. I have learnt a great deal & feel this will help me in the future with my confidence. Thank you!”
“Interesting, fun to attend and very worthwhile.”
Very interesting and informative. Certainly provided a groundwork from which to further develop telesales skills.
A fantastic course to heighten your awareness of how to deliver positive customer service and communication!
“I found the course very knowledgeable and interesting. I learnt a lot as you involved us, listened well to us and were not boring.”
“Very good! Covered all aspects of communication in great detail.”
I found the course very informative and helpful and your sense of humour helped break down certain barriers that may have happened especially with role play situations.
“It was a good all round course, helpful and enjoyable.”
“It was great fun. We can also learn something new. Thank you Andrew.”
I thought the course was very well constructed and the standard of presentation was excellent.
“very good clear presentation. A brush up of skills and how to apply them should be of benefit to any sales person whatever their experience.”
“… could have included more specific objections etc – techniques that would help us specifically in our roles. The delivery of the course itself and use of phones was excellent, very professionally done. Thanks.”