“Very informative, relaxed and most of all easy to follow – not all jargon.”
I have known Andrew in a work context now for more than 10 years. He has always been courteous and professional in his dealings with us. His approach to the provision of services is very much about understanding your needs and requirements rather than trying to force a ‘solution’ upon you. from LinkedIn
“Very well produced, informative and enjoyable. I wasn’t sure what to expect but I was very impressed.”
Enjoyable, understanding the importance of the salesperson as well as the customer. Shame the course has ended so soon. Thanks a million and more for everything. -x- I could quite easily go through the entire course again, loved it, loved Andrew.
If you want your team/s to deeply understand and deliver excellent customer service then Andrew is your man. Our brief to him was to work with our Sales and Accounts teams to challenge their own thinking on the subject and to help construct a way forward. The work Andrew designed with us challenged the teams…
I think the course is a very good source of information for new salesmen, and that it will help them to be successful if they listen and take it on.
“Good, enjoyable, relaxing course which delivers it’s pre-arranged goals.”
“Very good! Covered all aspects of communication in great detail.”
“… I am quite happy to have a chat with your potential client, some of the staff still say that they enjoyed your training sessions most out of all the training that we have ever received. Kind regards, Linda”
Andrew delivers good down to earth training which added real value to my business. His interpersonal skills ensure that everyone who attends his courses come away with something positive. from LinkedIn
I found the course very informative and helpful and your sense of humour helped break down certain barriers that may have happened especially with role play situations.
“I thought the course was very enjoyable, well organised and presented. I have learnt a great deal & feel this will help me in the future with my confidence. Thank you!”
“It was obviously extremely well prepared. Very instructive. Very well delivered, friendly and professional.”
Informative and fun. Time flew by. Very interesting.
“everything taught seemed to be relevant, the role plays were enjoyable and helped because we got involved. Very enjoyable course.”
“Entertaining and light hearted.”