” …. and when doing role plays you gave helpful hints as to how we can improve. Would happily recommend you to another customer.”
“Enjoyable. You came across as relaxed and knowing your stuff.”
Andrew has the ability to deliver bespoke solutions to training issues, truly influencing those involved. from LinkedIn
“I really enjoyed the course and felt that I have learnt a lot over the last 2 days, due to the entertaining way it was presented by you.”
“Brilliant and extremely helpful. Thank you.”
“I feel that the interactive sections of the course are the most beneficial and enjoyable. As much role play as possible is a good thing. I enjoyed the course overall and will take a lot away from it.”
“Fun, informative and interesting.”
Learning new phone techniques has never been such fun
“Interactive, helpful, fun.”
“Delivery was very good. Role plays are usually an area where it is so false that it is hard to be natural. Andrew you are very good at your job.”
I found the course very informative and helpful and your sense of humour helped break down certain barriers that may have happened especially with role play situations.
Delivery was excellent ! I felt that I paid attention throughout the whole course, as often my mind is prone to wandering. Role play was much more enjoyable than I expected – you should maybe do more !!
Enjoyable, understanding the importance of the salesperson as well as the customer. Shame the course has ended so soon. Thanks a million and more for everything. -x- I could quite easily go through the entire course again, loved it, loved Andrew.
Very interesting, a relaxed environment, a lot of valuable topics covered where you learn a lot.
“Very intense, but very very useful in whatever job role you do.”
All staff dealing with customers should be given the opportunity to attend.