Alison – Telesales Manager – Telephony systems – Leicester

“The course was very informative – made me look at myself more clearly.”

Ashley – District Council – East Midlands

“a fun and enjoyable course cand it’s well worth it.”

Lora – Membership services – Coventry

Really enjoyed it, better than I thought, one of the best courses I have attended.

Dom Milton – Marketing agency – Lichfield

Fun, and a lot to take in over 2 days. There is lots to be learnt. Very enjoyable.

Symon – Training organisation – Corby

“I have learnt how to be better on the phone so people will warm to me more and be able to get a better understanding of me and who I am.”

Chris – Industrial storage – Northampton

“Very rewarding and interesting.”

Charlotte – Health insurance – Birmingham

“It was delivered very well with fun aspects to the training and lots of room for us to give examples & opinions. The role play was also very useful to prove what you were are saying.”

Sadie – Council – Northampton

“Good, informative, productive fun !!”

Laura – Aerial photography – Cambridge

“Really enjoyed course, good to go over what we did before. Lots of important things have come back to me!! Think this is a really good idea to recap.” from the one day follow-up course

Peter Fehily – I.T. Solution sales – Birmingham

I found Andrew’s enthusiasm & drive infectious. He is perhaps the best motivator I have ever worked with. He commands presence when working one-to-one, and is equally captivating when teaching a classroom group of 10. He works hard & is extremely knowledgeable.” taken from LinkedIn

Peter Archer – Publishing – Cambridge

I believe the course to be excellent and presented brilliantly by the tutor.

Liz Clark – Book seller – Cambridge

“Motivating & also confirms many things you already do can be improved.”

Claire – Healthcare services – Milton Keynes

“… could have included more specific objections etc – techniques that would help us specifically in our roles. The delivery of the course itself and use of phones was excellent, very professionally done. Thanks.”

Lisa – Membership services – Coventry

Fun, interactive, interesting, relevant.

Hamida – Electrical components – Manchester

“Very, very good.”

Tanya – Publishing – Cambridge

“Fun, interesting & factual.”