Thea Ford – Telemarketing – Cambs

I think the thing I found best about the course was the way it was delivered. I found that I could relate to all the subjects & was extremely interested in what you had to say over the full 2 days – this is by the way quite astonishing as I have a very low…

Jaswinder – Portrait studios – Leicester

“excellent and informative.”

Nicola – Motor dealership – Derby

“Informative and self-assessing.”

Steve – Food processing – Oxford

A1 very good, thank you.

Dale – Scanner software sales – Newark

“Enjoyable, not mundane & you were very clear & easy to understand.”

Tony – Food distribution – Birmingham

“I found the course enjoyable and fun to do and would just like to say thank you.”

Jo Johnson – Conference organiser – Coventry

Fun. Keeps your attention for the whole course. Very structured but very useful.

Kerry – I.T. Solutions Sales – Leicester

“Fantastic, informative, made me feel at ease.”

Kerrie – Direct Marketing agency – St. Ives

“You were friendly and able to get your message across very well. Your jokes are another story!”

Sue – Electrical products – Corby

Teaches you a lot about your every day role and how you make an impression over the phone.

Nicola – East Midlands District Council – Leicestershire

“Very informative and never boring.”

Gill – Periodicals publishing – Cambridgeshire

“It was all excellent, the content and how you encouraged us to participate and make us feel a group and not trainer and trainees.”

Pete – Construction products – Oakham

“Fluid, informative, educational, salady.”

Jeanette – Foodservice – South Midlands

“This was probably the first time it has not bothered me doing role play. I felt completely at ease.”

Dale – Janitorial supplies – Leicestershire

“I thoroughly enjoyed this course and have learnt vast amounts which I hope to put into practice. “

Scott – Sales Director – Educational supplies – Cambridgeshire

Enjoyable and a good introduction to communication and questioning