Vinny – Contract distribution – Nottingham

“Relaxed, wakes up some thoughts which over time you forget about.”

Georgia – Commercial Washrooms – Inside Sales – Northampton

Fun – VERY interactive Knowledgeable Completely worth it

Susan – Motor group – Nottingham

“Very useful and informative. There is a lot to take away and put into practice.”

Katherine – District Council – East Midlands

“Very informative, excellent presentation on key areas and delivered in a very informative way. Also delivered with a sense of humour which made it fun and interesting.”

Victoria – Tour operator – Leicester

“As you made it interesting and used role plays to split the units up, I wanted to listen to what you were saying. It flew by and I really enjoyed the 2 days.”

Sarah Hill – Food distribution – Corby

You made it fun and very enjoyable. Although I was very nervous about doing the role plays, the way you did it made it fun and I felt involved.

Kimberly – Food processing – Oxford

Enjoyable, understanding the importance of the salesperson as well as the customer. Shame the course has ended so soon. Thanks a million and more for everything. -x- I could quite easily go through the entire course again, loved it, loved Andrew.

Danielle M – Marketing agency – Lichfield

Informative, up-to-date, fun, met my objectives.

Gerry – School books provider – Birmingham

“I enjoyed the course, lively and active.”

Peter Cavanagh – Vehicle leasing – Leicestershire

It was very good, the pace of delivery was well judged. Content good. It was fun

Simon – Industrial safety products – Wellingborough

“Excellent course. Nice & open. Plenty of practical stuff. Possibly need for more direct group discussion?”

Patricia Couch – Food distribution – Northampton

All staff dealing with customers should be given the opportunity to attend.

Angela – Scanning technology – Nottingham

“Helpful & wider understanding of how I come across on the telephone, what my weaker points were & how I can improve them.”

Clare – Healthcare packaging – Milton Keynes

“Both days were quite long and I struggled to remain focussed by the end of the day. Although I hate role playing it was very useful and well done.”

David – Council – Northamptonshire

“Hard work !”

Trishna – team leader – Powertools distributor – Leicester

Well led, structured and made individuals feel involved.