“I thought you delivered the course well, and although I was really worried about role play etc. I think it was done in a fun and relaxing way.”
Fun. Keeps your attention for the whole course. Very structured but very useful.
“I thoroughly enjoyed this course and have learnt vast amounts which I hope to put into practice. “
Very interesting and informative. Certainly provided a groundwork from which to further develop telesales skills.
“It was great fun. We can also learn something new. Thank you Andrew.”
“The course was very good, it was made fun and I didn’t feel as if it was like a classroom situation, which helped me learn.”
“Informative and self-assessing.”
“Informative, useful, enjoyable. Good way of getting colleagues to communicate with each other.”
Andrew is an expert in his field, absolutely first class. I used his CD’s and benefitted from his advice and expertise when setting up our own in house Telemarketing team. Andrew is generous with his time and really did prove to be a valuable help and someone I came to rely on when developing my…
Fun – VERY interactive Knowledgeable Completely worth it
“I thought the course was very interesting and informative. The role playing was better than I thought. Very easy to understand. Great job. Well done!”
“..pleasantly surprised that I really enjoyed the role play exercises. It was good to find out how good / bad our communication skills are and learn ways to improve. Good fun but very informative at the same time! Thank you!”
“Informative. Encourages you to get involved when you don’t want to – in a good way! Doesn’t tell you you are wrong, all very positive. Don’t feel a fool.”
“Very professional and personalised which is important as you felt it was bespoke for you and your company.”
It was very good, the pace of delivery was well judged. Content good. It was fun
“Very professional. Made the course easy to follow.”