“I found the course very interesting and informative. I think this will be very beneficial in my job.”
“I enjoyed the course & found the balance between discussion and role play excellent. I don’t normally enjoy role play, but I did this time. The wine helped!”
Andrew is a first class trainer who delivers an impressive range of material with a high degree of commitment and skill. from LinkedIn
Full of relevant, interesting and fun training – would definitely recommend.
Fun, and a lot to take in over 2 days. There is lots to be learnt. Very enjoyable.
“Informative, fun, well run. Listened to what we had to say & helped me to be more confident in my job.”
Learning new phone techniques has never been such fun
“I think you made a first class job of presentation and don’t think you need to change anything.”
“A good introduction to this subject that will start the thought processes going on how to handle customers.”
“A very well presented course. Role play and involvement made it easier to understand”
“You are very professional and came across very clearly and made it very understanding.”
“a fun and enjoyable course cand it’s well worth it.”
Very good course, which was really enjoyable – most enjoyable one I’ve had so far. Delivered in a way that was easy to understand. Thanks
“I like the fact that Andrew made it ‘personal’ as possible – maybe some more examples of role play might help – I quite enjoyed this in the end!!”
Fun. Keeps your attention for the whole course. Very structured but very useful.
Enjoyable – informative – very useful hints & tips