A fun and interactive course that I think anyone in a telephone based role would enjoy and find very useful.
“Fun to learn, very relaxed atmosphere, no pressure.”
“Useful, detailed and professional.”
“I enjoyed the course a lot and found it to be very informative and useful. Thank you !!!”
“Excellent course. Nice & open. Plenty of practical stuff. Possibly need for more direct group discussion?”
“Easy to contribute and well laid out.”
“Informative, fun, well run. Listened to what we had to say & helped me to be more confident in my job.”
“Constructive (even with years of experience under our belts).”
“Very interesting & helpful and well presented – a most enjoyable 2 days which I believe will help me with my work.”
Well structured and you have a memory like an elephant !!!
Andrew is a tenacious professional who I would highly recommend. from LinkedIn
“Fantastic, informative, made me feel at ease.”
Informative and fun. Time flew by. Very interesting.
Informative, revealing and constructive.
” ….. the course was interesting & enforced / reconfirmed information we already know but often forget, or neglect to put into practice.”