A fun and interactive course that I think anyone in a telephone based role would enjoy and find very useful.
“Fun to learn, very relaxed atmosphere, no pressure.”
“Useful, detailed and professional.”
“I enjoyed the course a lot and found it to be very informative and useful. Thank you !!!”
“Excellent course. Nice & open. Plenty of practical stuff. Possibly need for more direct group discussion?”
“Interesting, fun.”
“Easy to contribute and well laid out.”
“Informative, fun, well run. Listened to what we had to say & helped me to be more confident in my job.”
“Constructive (even with years of experience under our belts).”
“Very interesting & helpful and well presented – a most enjoyable 2 days which I believe will help me with my work.”
Well structured and you have a memory like an elephant !!!
Andrew is a tenacious professional who I would highly recommend. from LinkedIn
“Fantastic, informative, made me feel at ease.”
Informative and fun. Time flew by. Very interesting.
Informative, revealing and constructive.
” ….. the course was interesting & enforced / reconfirmed information we already know but often forget, or neglect to put into practice.”