“It was delivered very well with fun aspects to the training and lots of room for us to give examples & opinions. The role play was also very useful to prove what you were are saying.”
“Informative, relevant, fun, enjoyable. This coming from the pre-conception before the course of : I’ve been doing my job for over 10 years so I didn’t really feel that I could gain very much.”
Very informative, good pace, good interaction & role play.
“It was nice that you kept us involved all through the course and didn’t just talk at us. Giving examples of personal experiences you’ve had was good too, also keeping a touch of humour.”
“Andrew was very friendly and did not make me feel worried about the course or the roleplay. Keep up the good work.”
“everything taught seemed to be relevant, the role plays were enjoyable and helped because we got involved. Very enjoyable course.”
All staff dealing with customers should be given the opportunity to attend.
“No further comments – you asked all the right questions! Delivery was very good, relaxed but assertive.”
“Useful, detailed and professional.”
“I really enjoyed this course. It held my attention for the full 2 days. the pace was quick enough & the role play was especially good. We would benefit from this kind of training on a half yearly or yearly refresher basis.”
“Fun, to the point – relevant. Good for team building.”
“Very interesting & helpful and well presented – a most enjoyable 2 days which I believe will help me with my work.”
The whole course was delivered in a professional manner, yet maintained the interest throughout the 2 days. I don’t think I’ve said it about any course before but – ‰Û÷very enjoyable.’
“Fun, interesting & factual.”
“An informative and practical course on understanding and interpreting human communications.”
Andrew has the ability to deliver bespoke solutions to training issues, truly influencing those involved. from LinkedIn