“well paced, good fun, interesting and most of all valuable for my future career.”
“Excellent course. Nice & open. Plenty of practical stuff. Possibly need for more direct group discussion?”
“Although I did not enjoy listening to myself I found this extremely useful & would like to do it again. Great day thanks.” from a follow-up programme working with recorded ‘live’ calls.
Enjoyable, entertaining, challenging, thought provoking, informative.
I had reservations before I came on the course, but left feeling more confident about my ability and how I will apply my knowledge to my everyday work. Well done you !
“It was a lot of fun & should be kept to the same structure in future. Need more time for general discussion on personal situations and what affects the individuals with feedback & suggestions.”
Really enjoyed it, better than I thought, one of the best courses I have attended.
“The course was run in a professional & very structured manner, with an excellent mix of facts & real life situations. Mr. S has an excellent style – an opinion seemingly share by everyone in the group I attended.”
“Friendly, well organised, good practical examples.”
Very interesting and informative. Certainly provided a groundwork from which to further develop telesales skills.
Very insightful and you will be shocked what you can learn about human communication
“I did genuinely enjoy the course & feel it was of benefit. There are elements I will certainly take back into the work environment which I think will improve my performance. Thanks !”
“Enjoyed the interactive parts of the course, maybe more of this.”
Informative, up-to-date, fun, met my objectives.
Fun, interesting, very useful, delivered well.
“I feel the course was conducted at the right pace, allowing us to take in the extra knowledge, and also to have an enjoyable time throughout.”