Vivien Davidson – Healthcare – Sheffield

Thank you Andrew for 2 days of extremely useful happy training. I for one would recommend you as a personality & trainer to any other firm or individual

Kaye – Industrial machine tools – Leicestershire

“Very good! Covered all aspects of communication in great detail.”

Beverley – Golf equipment supplier – Cambridge

“Well presented, informal approach with lots of interaction.”

Julie – Machine Tools – Birmingham

“Fun to learn, very relaxed atmosphere, no pressure.”

Alastair Campbell – I.T. development – Leicester

Hi Andrew. Just to let you know that the team made 13 appointments today. Previously the most they achieved this week was 10 – and of course the 13 was made in half a day. Thanks! Alastair

Rachel Astbury – Electronics – Milton Keynes

Excellent, thoroughly enjoyable and you made sure we were all involved.

Steve – Food processing – Oxford

A1 very good, thank you.

Laura – Aerial photography – Cambridge

“Really enjoyed course, good to go over what we did before. Lots of important things have come back to me!! Think this is a really good idea to recap.” from the one day follow-up course

Madeleine Kitchen – Industrial storage – Birmingham

Very enjoyable. When’s the next one ? Interesting and not boring at all. Role plays were fun & made it stick in your mind more than just listening.

Ann – Glass processors – Northampton

“Interesting, fun.”

Anna – Council – East Midlands

“It helps to change people’s mind frames of what customer service is about ; to understand more about customers ; and to treat other people how we like to be treated.”

Ruth Childe – Food distribution – Leicester

I had reservations before I came on the course, but left feeling more confident about my ability and how I will apply my knowledge to my everyday work. Well done you !

June – Educational supplies – Stoke on Trent

“You are very professional and came across very clearly and made it very understanding.”

Karen – Integrated Telephony Systems – Leicester

“Interesting, fun, specific to our needs.”

Angela – Ventilation systems – Oxford

“it was a nice relaxed feeling, and I know that everybody felt comfortable with being honest and ‘themself.’ We all enjoyed the 2 days and appreciate the time you spent with us. Thank you “

Alan – Management trainer – Leicester

“Thought provoking and highly participative.”