Dan Underwood – I.T. Industry – Leicester

Very informative, yet humorous. Good job son …

David P. – Fire Protection Systems – Oxford

Andrew has the ability to deliver bespoke solutions to training issues, truly influencing those involved. from LinkedIn

Ryan – PPE Supplier – Leicester

“Brilliant and extremely helpful. Thank you.”

David Kennedy – Packaging – Derby

Enjoyed the course immensely. You held my attention extremely well, and through that I have learnt a lot. Thank you

Annette – Aerial photography – Cambridge

“Although I did not enjoy listening to myself I found this extremely useful & would like to do it again. Great day thanks.” from a follow-up programme working with recorded ‘live’ calls.

Jarmila S. – Membership services – Coventry

Found it very useful & believe that I’ll be better in my job from now on.

Andrew – Contract distribution – Nottingham

“Informative and enjoyable focusing on customer service. I’ve been on similar courses but this was by far the best.”

Kelly – Signs company – Northampton

“It was a lot of fun & should be kept to the same structure in future. Need more time for general discussion on personal situations and what affects the individuals with feedback & suggestions.”

David – Sportswear manufacturer – Cambridgeshire

“Constructive (even with years of experience under our belts).”

Rhona Silver – Payroll training – Oxford

Time flew – it was very informative and I found Andrew very approachable. It helped in team building and self confidence.

Lorraine – Telesales manager – Food packaging – Cambridgeshire

“Delivery was very good, you kept our attention – a good mix.”

Ed – Health solutions provider – Leicester

“well paced, good fun, interesting and most of all valuable for my future career.”

Nicola – Corporate signage – Northampton

“I thought it was delivered well and getting us involved quite a lot is not something that a lot of trainers do, but really works well.”

Dale – Janitorial Supplies – Leicester

“A very helpful insight for the inexperienced. Great topics, great knowledge.”

Jo Johnson – Conference organiser – Coventry

Fun. Keeps your attention for the whole course. Very structured but very useful.

Susan – Motor group – Nottingham

“Very useful and informative. There is a lot to take away and put into practice.”