Andrew – Health insurance – Leicester

“The course was extremely well run, I believe the mix of exercises and group discussons worked well to prevent boredom which sometimes affects this type of course.”

Symon – Training organisation – Corby

“I have learnt how to be better on the phone so people will warm to me more and be able to get a better understanding of me and who I am.”

Patricia Couch – Food distribution – Northampton

All staff dealing with customers should be given the opportunity to attend.

David P. – Fire Protection Systems – Oxford

Andrew has the ability to deliver bespoke solutions to training issues, truly influencing those involved. from LinkedIn

Amanda Day – Foodservice – Milton Keynes

I enjoyed the course. The trainer was very energetic in keeping the audience attentive (which always helps !)

Pippa – Telemarketing agency – Birmingham

“Informative, fun and very useful.”

Jeanette – Foodservice – South Midlands

“This was probably the first time it has not bothered me doing role play. I felt completely at ease.”

Carol – Publishing – Cambridge

“Very helpful – enlightening and not too intense.”

Nael – Barcode scanner software – Nottingham

“Useful, detailed and professional.”

Amparo – Publishing group – Cambridge

“I thought you did very well & incorporated loads of examples on the course, which made it really light and easy going. Thanks.”

Jane Bridle – Meat processing – Coventry

I thought you were very relaxed and friendly which made me want to listen to you, you talked to me and not at me. Well done.

Joy – Packaging – Corby

“Very intense, but very very useful in whatever job role you do.”

Sarah – Book publisher – Birmingham

“I liked the anecdotes in between – helped as ice-breakers and to keep a light hearted tone. Thanks very much.”

Emma-Lima – School publishing – Cambridge

“It was a good all round course, helpful and enjoyable.”

Anna – Publishing group – Cambridge

“Delivery was very effective and made the course much more enjoyable. The role plays also made it more involving and easier to understand.”

Claire – Health insurance provider – Leicestershire

“I think the course was excellent. I was actually dreading it but found it fun, helpful, useful and very informative. DON’T CHANGE ANYTHING !!!”