“Fun but helpful two days :-)”
“… could have included more specific objections etc – techniques that would help us specifically in our roles. The delivery of the course itself and use of phones was excellent, very professionally done. Thanks.”
Very well structured, entertaining and helpful
“I enjoyed your delivery of the course. You kept me interested !!”
Hi Andrew. Just to let you know that the team made 13 appointments today. Previously the most they achieved this week was 10 – and of course the 13 was made in half a day. Thanks! Alastair
Very good course, which was really enjoyable – most enjoyable one I’ve had so far. Delivered in a way that was easy to understand. Thanks
“I enjoyed the course, lively and active.”
“I really enjoyed the role play, so perhaps there could be more activities incorporated. I prefer active learning, rather than sitting & writing things down. Altogether a blindin’ course. Thanks Andrew !”
“Highly interactive, fast-moving, customer service training delivered with humour and genuine interest in the participants.”
“Fun, to the point – relevant. Good for team building.”
“I think your conduct and character was professional yet interesting. The course did not seem to drag on, or be dull. Breaking the day up with activities also helped.”
“I was able to participate without being pressurised. I think you identified our characters well and therefore everyone was involved at a level they felt comfortable with.”
I found your delivery interesting, simple and easy to follow. My mind rarely wandered, you obviously practice what you preach. Good luck and thanks
“I thoroughly enjoyed the course. I thought you were clear and explained well.”
“Very informative, good explanation, skills and techniques and very enjoyable.”
“A thoroughly informative and worthwhile course that will benefit me in various areas of my job and also outside of work as well.”