“Good, informative, productive fun !!”
“Helpful & wider understanding of how I come across on the telephone, what my weaker points were & how I can improve them.”
“Informative, energetic, fun.” “The course was delivered in a professional manner but not in a school room way, very enjoyable.”
A1 very good, thank you.
“I thought it was delivered well and getting us involved quite a lot is not something that a lot of trainers do, but really works well.”
“Motivating & also confirms many things you already do can be improved.”
“Very intense, but very very useful in whatever job role you do.”
“An enjoyable day and I would say will definitely benefit my communication skills for the future.”
Really informative and fun.
“Interesting, fun to attend and very worthwhile.”
“Very rewarding and interesting.”
“a big boost for confidence and developing speaking and listening skills.”
“Fun, interesting, informative, effective, intriguing, contextualised, well worth it.”
“Delivery was very effective and made the course much more enjoyable. The role plays also made it more involving and easier to understand.”
“Friendly, well organised, good practical examples.”
“Enjoyable, useful information, you feel comfortable you can express your opinions.”