Vivien Davidson – Healthcare – Sheffield

Thank you Andrew for 2 days of extremely useful happy training. I for one would recommend you as a personality & trainer to any other firm or individual

Anna – Council – East Midlands

“It helps to change people’s mind frames of what customer service is about ; to understand more about customers ; and to treat other people how we like to be treated.”

Stephanie – Schoolwear supplier – East Midlands

“A course that covers the basics of telemarketing skills which can be tailored to suit your specific team.”

Dale – Janitorial Supplies – Leicester

“A very helpful insight for the inexperienced. Great topics, great knowledge.”

Ryan – PPE Supplier – Leicester

“Brilliant and extremely helpful. Thank you.”

Becca R. – Software Sales – Leicester

I’ve attended training courses lead by Andrew, they’ve been extremely valuable & beneficial. He brings enthusiasm and clarity and you leave his training course buzzing with ideas and solutions to take back to work, to maintain standards and make the changes that count. from LinkedIn

Kellie – Electrical components – Northampton

“I thought the course was very enjoyable, well organised and presented. I have learnt a great deal & feel this will help me in the future with my confidence. Thank you!”

Nicole – I.T. Sales – Rugby

“Informative, involving and interesting !”

David Walker – Food packaging – Cambridgeshire

Of all the courses I have attended this was one of the better examples. Very enjoyable and very well delivered.

Sandeep – Metal products – Leicester

“I am very glad I attended the course. I have learnt a lot especially as I have not experienced many telephone conversations like the others. Now in the future it will be much easier for me. Thank you for teaching me lots of new things.”

Julie – Machine Tools – Birmingham

“Fun to learn, very relaxed atmosphere, no pressure.”

Karine – IT Control Systems – Cambridge

“Overall very happy with the training. Great and entertaining presenter. Good sense of humour.”

James – PPE Distributor – Leicester

“An in depth and interesting look at the way we communicate with others, the positives and the negatives, and what improvements we can make to ourselves to help us in work and everyday life.”

Ricky Westran – Car dealership – Derby

Very well structured, entertaining and helpful

Celia – Publishing group – Cambridge

“I really enjoyed the role play, so perhaps there could be more activities incorporated. I prefer active learning, rather than sitting & writing things down. Altogether a blindin’ course. Thanks Andrew !”

Sue – Golf equipment manufacturer – Cambridge

“Highly interactive, fast-moving customer service training delivered with humour and genuine interest in the participants.”