“I did genuinely enjoy the course & feel it was of benefit. There are elements I will certainly take back into the work environment which I think will improve my performance. Thanks !”
“Very, very good.”
Enjoyable and a good introduction to communication and questioning
Fun, and a lot to take in over 2 days. There is lots to be learnt. Very enjoyable.
“Very interesting and useful training programme which will definitely help me approach my sales calls in a more effective way. I’ve also learnt, that there is a more to communicating via telephone than I initially thought.”
“I found all of the course most interesting and informative. Can think of no improvements.”
Very interesting and informative. Certainly provided a groundwork from which to further develop telesales skills.
“It was very thorough & extremely helpful & very clearly delivered. Thank you.”
It makes you realise how important the obvious things are, and how to use them to your advantage with little effort.
“The course was very good, it was made fun and I didn’t feel as if it was like a classroom situation, which helped me learn.”
Learning new phone techniques has never been such fun
“You managed the course very professionally, it also had some very light moments which keeps the interest.”
“It was obviously extremely well prepared. Very instructive. Very well delivered, friendly and professional.”
“Delivery was very good, you kept our attention – a good mix.”
“An enjoyable course. Fun as well as learning.”
Everyone can take something from it! It is also a fun way to learn.