Enjoyable and a good introduction to communication and questioning
“Fun, interesting, informative, effective, intriguing, contextualised, well worth it.”
Enjoyable, understanding the importance of the salesperson as well as the customer. Shame the course has ended so soon. Thanks a million and more for everything. -x- I could quite easily go through the entire course again, loved it, loved Andrew.
“A very helpful insight for the inexperienced. Great topics, great knowledge.”
“A refreshing view on communication, not just another “customer care” course. It’s about how to communicate with people in all aspects of your life.”
Very informative, yet humorous. Good job son …
If you want to go on a course that involves role playing and you don’t think you will enjoy it – give this course a go & eat your words !!
“You are very professional and came across very clearly and made it very understanding.”
“Very practical based view of how to interact well and badly over the telephone.”
“Thought it was well structured & the various styles used kept it interesting & informative.”
“Thoroughly enjoyed it!”
Very interesting and informative. Certainly provided a groundwork from which to further develop telesales skills.
“I found this one of the more well paced, well balanced courses I have been on in my time here.”
Andrew you were great. You kept my interest and I found the course very useful. I would recommend it to anyone.
“Interesting, fun to attend and very worthwhile.”
“Informative, useful, enjoyable. Good way of getting colleagues to communicate with each other.”