Rebecca – Mexican goods importer – Derby

“A great starter to calling and selling, benefits everyone.”

Nicole – I.T. Sales – Rugby

“Informative, involving and interesting !”

Rebecca – Laboratory supplies – Northampton

“I really enjoyed the course and felt that I have learnt a lot over the last 2 days, due to the entertaining way it was presented by you.”

David – Sales manager – Fork truck distributor – Birmingham

Enjoyable, fun and beneficial.

Sue Atkins – Car dealership – Leicester

Learning new phone techniques has never been such fun

Tim Ross – Automotive – Cambridge

Firstly thanks for yesterday. I have got some really good feedback from the team and they all found it enjoyable and useful. Amazingly so far (it’s still only 2.30) the Telesales team have got 18 demos between three of them. Normally they get 3-5 each a day and there’s plenty of time left still. Thanks…

Joanne – Industrial coatings – Coventry

Very clear and well structured – as you would expect!

Andrew – Health insurance – Leicester

“The course was extremely well run, I believe the mix of exercises and group discussons worked well to prevent boredom which sometimes affects this type of course.”

Kim – I.T. software sales – Rugby

“Very helpful & time is taken for individual to understand – I feel motivated.”

Robert – Machine Tools – Midlands

“Enjoyable, useful information, you feel comfortable you can express your opinions.”

Julie – Fire detection systems – Oxford

“A refreshing view on communication, not just another “customer care” course. It’s about how to communicate with people in all aspects of your life.”

Annette – Aerial photography – Cambridge

“Although I did not enjoy listening to myself I found this extremely useful & would like to do it again. Great day thanks.” from a follow-up programme working with recorded ‘live’ calls.

Michael – I.T. consumables – Manchester

“Tough – can’t sit back. Engaging. Stimulating – makes you think.”

Danielle M – Marketing agency – Lichfield

Informative, up-to-date, fun, met my objectives.

Tanya – Publishing – Cambridge

“Fun, interesting & factual.”

Katherine – District Council – East Midlands

“Very informative, excellent presentation on key areas and delivered in a very informative way. Also delivered with a sense of humour which made it fun and interesting.”