“A great starter to calling and selling, benefits everyone.”
“Informative, involving and interesting !”
“I really enjoyed the course and felt that I have learnt a lot over the last 2 days, due to the entertaining way it was presented by you.”
Enjoyable, fun and beneficial.
Learning new phone techniques has never been such fun
Firstly thanks for yesterday. I have got some really good feedback from the team and they all found it enjoyable and useful. Amazingly so far (it’s still only 2.30) the Telesales team have got 18 demos between three of them. Normally they get 3-5 each a day and there’s plenty of time left still. Thanks…
Very clear and well structured – as you would expect!
“The course was extremely well run, I believe the mix of exercises and group discussons worked well to prevent boredom which sometimes affects this type of course.”
“Very helpful & time is taken for individual to understand – I feel motivated.”
“Enjoyable, useful information, you feel comfortable you can express your opinions.”
“A refreshing view on communication, not just another “customer care” course. It’s about how to communicate with people in all aspects of your life.”
“Although I did not enjoy listening to myself I found this extremely useful & would like to do it again. Great day thanks.” from a follow-up programme working with recorded ‘live’ calls.
“Tough – can’t sit back. Engaging. Stimulating – makes you think.”
Informative, up-to-date, fun, met my objectives.
“Fun, interesting & factual.”
“Very informative, excellent presentation on key areas and delivered in a very informative way. Also delivered with a sense of humour which made it fun and interesting.”