Don’t treat all your prospects equally. By all means commit to keeping in touch with them all, but be canny about where you prioritise your time. Using our easy 1-5 classification system helps you spend time with the prospects where you have most opportunity.
Keep in touch with your previous customers. It frequently yields dividends as it has for us twice in the last week. People buy from people, so if you stay in touch, you will often find your loyalty and commitment is rewarded. And it’s a simple strategy.
Get all your sales quotes out within 48 hours. Have standards and sales proposal templates to use to ensure all sales activity is followed up rapidly. Make sure you perform to this standard and demand it of others if you’re the manager. What’s the worst that will happen? You just might win some more orders. Find out how it makes it easier for you too.
Lapsed customers really are the soft underbelly of your customer base. They are the people worth having dialogue with. Work to get them back. Get more out of your marketing.
Top tips for small business to do your own business development calls. OK, so the business environment is challenging. You can sit and wonder what to do to stimulate customers…
Don’t apologise for your sales call. What you or your team does is an important job. So avoid phrases such as “this is just a brief call” or “this is a quick courtesy call.” Urgh that is horrible, all calls should be courteous. Stop apologising and get on with the job.
7 tips on how to make cold calls. Cold calling is a key part of the business development model for any organisation. Cold calls are often the most feared, but only because they’re generally carried out badly !Here are 7 tips to set you on your way.
Unsolicited telephone sales calls can be illegal. So this means you can’t simply start calling names and companies at random from a list. Make sure your telephone sales calls are legal by getting your list checked against the Corporate telephone preference service register.
Get more flexibility with a short term telesales manager for your team. You may be appoint a manager from within the team. Maybe they lack some of the experience in the short -term. Alternatively you could look to hire someone who is the finished article – but naturally they cost more. You do have a third option. You could hire in an outside manager for a short period of time. That way you get the experience and expertise without the ongoing commitment.
Advice on why not to hire a new telesales manager. If you’re currently looking to build up the telesales or telemarketing function in your company, you may be looking at recruiting a new telesales manager. Alternatively you may be looking to recruit one who has left. However there is a flexible alternative.