The dates of our next 2 day telesales masterclass are now out. The course will run on September 18th & 19th September 2018 in a location close to the motorway network in Leicestershire or Northamptonshire.

During our 2 days we’ll be having lively discussions on ;

  • Why questioning skills are a key foundation to great sales calls
  • How vocal tone is massively powerful. You can tell 40+ things about somebody from as little as 6 words
  • Get ready for grey, red, brown and pink & fluffy people
  • Why your listening skills don’t work in the way that you think
  • How to direct a conversation over the phone to get what you want from it – using an easy 2 stage technique

Having been running these courses for 14 years, and having worked with and met some amazing people these open courses help delegates from different business sectors learn from each other.

If you’re looking to achieve better results on the phone and to get more fulfilling results, drop us a line.  Just as you are looking to improve phone performance, so are your competitors of course.

The fee is £399 + VAT per delegate although there are discounts available for companies who book more than one place.

You can download a sample course schedule here or e-mail us for more details at

This 2 day telesales masterclass is ideally suited to any outbound sales development phoners such as telesales, telemarketing, new business development, account managers. We regularly have attendees from Leicester, Northampton, Kettering, Corby, Wellingborough, Derby, Nottingham, Lichfield, Birmingham, Coventry, Daventry, Milton Keynes, Rugby and Loughborough, as well as wider parts of Leicestershire and Northamptonshire.