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Franchise network telesales training. Maybe you’re part of a franchise business. One of many benefits with running a franchise business is that you get access to some central support. You get the chance to tap into some areas of investment. This may not be available to your business only. Another benefit is that you will likely get products and services at lower prices. This is due to the purchasing power of the central company.

To Market has been invited a few times to work with such organisations.  As a result a few have resulted in effective training programmes. We can offer a range of combined courses. Plus we offer some smaller development work with individual businesses within your network.

Some options

To Market’s services for network franchise businesses have previously included;

  • Regionally held training courses for groups of 6 or 8 at a time
  • Pre-course auditing where we come along and sit with your individual team to make observations and offer tips.
  • Work with individual businesses on specific areas of interest to them. This has included writing and working on benefit statements, handling objections, management training

Usually, the central franchise business will ‘sell’ places on the initial programme to the franchise owners. That leaves the individual businesses to commission additional services.


You effectively buy ‘credits’ from a pre-arranged total. This can be set up on a monthly retainer basis, This ensures that any programme can be tailored to the parts of the network that need it most. It also means that the investment is spread over (say) 12 equally instalments. Or if you prefer, you can simply pay-as-you-go.

If you’re part of a franchise network business, and feel that your business would benefit from some training and development work for your customer-facing personnel, give us a call. Or fill in some brief details here.

To Market works with both telesales and telemarketing teams. So, if you’re looking to sharpen up your team, talk to us. Are you looking to help them improve their results and their effectiveness? If you are, give us a call.

If you want your customer service or internal sales team to be better at dealing with customers on the phone, call us. Or perhaps you want them to be more effective at looking for additional sales opportunities. If so, again, give us a call.

To Market works with businesses across the East and West Midlands, including; Leicester, Birmingham, Coventry, Northampton, Nottingham, Derby, Loughborough, Peterborough, Cambridge, Newmarket, Milton Keynes, Bedford, Wellingborough, Corby, Kettering, Lutterworth, Rugby and wider parts of Leicestershire and Northamptonshire. Contact us on 01858 461148.