Great customer service tips from adversity
Turning a PR disaster into fantastic customer service. Use our story of our customer service calamity to identify how to get your customer relationships back on track.
Good customer service – it’s all about attention to detail
Great customer service is about many things, good attention to detail is right up there among the really important ones. And even more so if you’re in a service sector ; restaurant, hotel etc.
The banks and customer service
Free advice, tips, hints and customer service techniques customer service banking sector customer service training for banks free customer service tips what makes exceptional customer service how to exceed customer expectations