To Market offers telephone skills training for a range of telephone based teams – ideally suited to customer service, telemarketing, telesales, internal sales and customer care teams. Our fee scales are based on a number of factors such as where in the UK you’re located, the number of people you want to include on training and of course the material you want covered. We’re happy to quote you over the phone.
Ken Blanchard and Spencer Johnson’s book the One Minute Manager explains that training is imperative to grow your team and your company. Unsurprisingly we agree wholeheartedly. Organisations have no option other than to continually look to raise the bar to ensure they stay one step ahead of the competition.
Our next 2 day telesales masterclass will run on 12th & 13th December 2011 in Coventry. Just 3 weeks away. This course will cover all the key elements of communication skills and how to structure an effective sales call. We’ll be covering top tips and techniques for dealing with objections, listening skills, questioning skills – what the different questions…
I.T. reseller telesales and telephone skills training. Recent course included structure of the sales call, listening skills, questioning skills, the fundamentals of communication, dealing with objections and complaints. Interactive course run by To Market telephone skills training.
Enthusiasm and energy makes successful sales people. Our telesales training features work on the true impact of your voice : how a stranger can tell 40+ things about you from the first 6 words of a telephone conversation. Make sure your energy level and enthusiasm give the right image.
Telephone techniques course just launched – 1 day telephone skills course for telesales, customer service, telemarketing, internal sales and venues will serve Birmingham, Coventry, Daventry, Solihull, Lichfield, Leicester, Northampton, Kettering, Corby, St Ives, Wellingborough, Cambridge
Telesales and telemarketing training for contract cleaning companies. Carried out on site at your offices. Team audits plus tailored telephone communication skills training for your telesales team.
The 11 main telephone sales objections are here if you follow the link to the articles site here. Objections are fairly standard across industries, but they feel different to each person. We’re undertaking a piece of research on the most common objections, and we’d like your help …
To Market offers tailored customer service and telesales training to companies and organisations around the UK.
telesales training customer service training training for telemarketing courses workshops and seminars running in birmingham coventry solihull lichfield northampton corby kettering leicester milton keynes cambridge daventry