2 day Telesales masterclass
2 day telephone sales masterclass to help you get more ‘Yes’s more often from more people. Learn the communication fundamentals that will help you build better sales relationships with your customers.
Keeping your telemarketing team happy matters
Some tips on managing and motivating a telephone based team. Appreciate that done well telephone communication with customers and prospects can pay great dividends. Spend time and effort constructing your working processes around keeping your team happy, motivated and on-message. It’ll make your life easier!
Refresher training – to get your team ready
Training has changed. To Market is still doing it but of course there are a few fundamental differences. It’s all online now. We’re running bespoke and in-house courses using Zoom Modules are shorter. We know that 1 – 1 1/2 hours is the maximum anyone can concentrate for It costs less than it did! There are a…
13th July at 10:30 – Questioning skills selling on the phone – bite-sized sales training
Questioning, alongside listening are arguably the most important of your communication skills. Master these and selling becomes a whole lot easier. They help you find out the things you need to know. They also show interest in the other person, and from this you build rapport. This is the first training module as part of…
Why keeping your telemarketing team happy matters
Some tips on managing and motivating a telephone based team. Appreciate that done well telephone communication with customers and prospects can pay great dividends. Spend time and effort constructing your working processes around keeping your team happy, motivated and on-message. It’ll make your life easier!
A good strong call structure – really works
Using a strong call guide or blueprint helps massively when it comes to making great outbound telesales or telemarketing calls. Here we describe how it helps and the key areas to focus on to close more deals with more people more often.
How to get value from call recordings – training ideas
Use some recorded calls to help in the training of your telesales or telemarketing team. I can listen to the calls remotely and then run a bespoke and clearly tailored training session with your team and manager.
Telephone skills training and call recording – Northampton
Using your call recordings is a great way of developing some highly tailored training sessions for your customer service, telesales or telemarketing team. This has been featured in a few training programmes including one run recently in Northampton. Running the standard telephone skills excellence course followed by workshops based around real life calls is a powerful structure for training.
Franchise network telesales training
If you’re part of a franchise business and want to help your telesales or telemarketing team achieve better results, talk to us. We provide a range of core courses with tailored additional training and tips sessions.
Have a good strong call structure – it works
Using a strong call guide or blueprint helps massively when it comes to making great outbound telesales or telemarketing calls. Here we describe how it helps and the key areas to focus on to close more deals with more people more often.