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Tag Archives: telesales target setting

Sometimes best to set a more realistic target

benchmarking telesales teams, Goal setting, Sales tips, Telemarketing management, telesales, Telesales KPIs, Telesales tipsBy adminMay 15, 2015

Setting realistic targets for your telephone sales or telemarketing team or indeed yourself is crucial to ensure that everyone remains focused on the goal whilst still feeling motivated. Setting targets which demand the world will only demotivate those who know that achievement is impossible.

KPI systems for telesales and telemarketing

owner managers directors, Telemarketing management, telesales, Telesales KPIs, telesales team managementBy adminApril 16, 2012

Understanding the KPIs for your telesales or telemarketing team is key to helping them raise activity levels and output. We’ve produced an audio CD that distills this down into our top tips and advice on how to use KPIs to manage your team effectively. Measure, Monitor, Motivate.

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