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Tag Archives: telephone team management

Auditing a phone team

Book a team audit for your outbound phoners

benchmarking telesales teams, sales development training, Telesales team assessment, telesales team managementBy AndrewJanuary 4, 2021

A team audit is a rapid but powerful 2 hour exercise carried out with 4 members of your phone team. In just 2 hours you will get an independent view on your team, how they carry out their job role and how they can help you improve performance.

happy motivated team

Keeping your telemarketing team happy matters

team motivation, Telemarketing management, telesales, telesales team managementBy AndrewDecember 14, 2020

Some tips on managing and motivating a telephone based team. Appreciate that done well telephone communication with customers and prospects can pay great dividends. Spend time and effort constructing your working processes around keeping your team happy, motivated and on-message. It’ll make your life easier!

doctor health check

How about an independent check on your customer service team?

benchmarking telesales teams, sales development training, Telesales team assessment, telesales team managementBy AndrewFebruary 20, 2020

A team audit is a rapid but powerful 2 hour exercise carried out with 4 members of your customer service team. In just 2 hours you will get an independent view on your team, how they carry out their job role and how they can help you improve performance.

Auditing a phone team

Book an audit on your outbound phone team

benchmarking telesales teams, sales development training, Telesales team assessment, telesales team managementBy AndrewJanuary 3, 2020

A team audit is a rapid but powerful 2 hour exercise carried out with 4 members of your phone team. In just 2 hours you will get an independent view on your team, how they carry out their job role and how they can help you improve performance.

Motivated team

Why keeping your telemarketing team happy matters

team motivation, Telemarketing management, telesales, telesales team managementBy adminDecember 18, 2019

Some tips on managing and motivating a telephone based team. Appreciate that done well telephone communication with customers and prospects can pay great dividends. Spend time and effort constructing your working processes around keeping your team happy, motivated and on-message. It’ll make your life easier!

Lane number 5

5 top tips for setting up your own in-house telesales team

telemarketing, Telemarketing management, telesales, Telesales team assessment, telesales team managementBy adminMay 28, 2019

5 top tips for setting up your own in-house telesales team.

doctor carrying out blood pressure test

How about an audit on your internal sales team?

benchmarking telesales teams, sales development training, Telesales team assessment, telesales team managementBy adminMarch 22, 2019

A team audit for your internal sales team is a rapid but powerful 2 hour exercise carried out with 4 members of your phone team. In just 2 hours you will get an independent view on your team, how they carry out their job role and how they can help you improve performance.

Cartoon doctor check-up

Fix up an audit on your customer service team

benchmarking telesales teams, sales development training, Telesales team assessment, telesales team managementBy adminFebruary 21, 2019

A team audit is a rapid but powerful 2 hour exercise carried out with 4 members of your customer service team. In just 2 hours you will get an independent view on your team, how they carry out their job role and how they can help you improve performance.

Book an audit on your telesales team

benchmarking telesales teams, sales development training, Telesales team assessment, telesales team managementBy adminJanuary 4, 2019

A team audit is a rapid but powerful 2 hour exercise carried out with 4 members of your phone team. In just 2 hours you will get an independent view on your team, how they carry out their job role and how they can help you improve performance.

Make your telesales team more motivated – 7 tips

telemarketing, Telemarketing management, telemarketing training, telesales, Telesales KPIs, telesales scripts, telesales team management, telesales training, training programmesBy adminMarch 7, 2014

Keeping your telesales or telemarketing team motivated. Here are 7 top tips. The value of caring for your team, training, scripting (yes really), limiting the admin, setting and monitoring KPIs are all explained here.

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