You can tell more than 40 things about somebody from as little as 6 words

The power of vocal tone and energy can’t be underestimated. It is one of the liveliest modules on our training courses for both customer service and telesales / telemarketing. Demonstrating how NOT to deliver lines and then characterising them as vocal ‘colours’ is one of the enduring parts of the course according to the delegates. Ensure your vocal tone and energy is giving the correct impression to your customers.

5 easy steps to make your telesales call a lot more interesting

5 easy steps to make your telesales call a lot more interesting. 5 top tips starting with getting them talking first. Getting the prospect engaged will make the selling part of the call a whole lot easier.

How you can tell 40 plus things about somebody from as little as 6 words

The power of vocal tone and energy can’t be underestimated. It is one of the liveliest modules on our training courses for both customer service and telesales / telemarketing. Demonstrating how NOT to deliver lines and then characterising them as vocal ‘colours’ is one of the enduring parts of the course according to the delegates. Ensure your vocal tone and energy is giving the correct impression to your customers.

Shall I leave a voicemail ? Tips for telesales and telemarketing teams

Some top tips and advice on whether to leave a voicemail message when making telesales, telemarketing or any form of outbound telephone calls. How the advice may surprise you, plus the 3 exceptions. How to use a strategy around voicemails to power your telesales performance.

Telesales training courses at your premises in East Midlands, Leicester, Northampton, Coventry, Birmingham, Peterborough

Telesales training courses in Leicester, Northampton, Coventry, Birmingham, Peterborough, Cambridge, Nottingham, Derby plus other sites in Leicestershire, Northamptonshire, West Midlands, Nottinghamshire, Derbyshire, Milton Keynes, East Midlands can be run in-house at your premises. We also run a range of open telesales courses around the Midlands.