Understanding the KPIs for your telesales or telemarketing team is key to helping them raise activity levels and output. We’ve produced an audio CD that distills this down into our top tips and advice on how to use KPIs to manage your team effectively. Measure, Monitor, Motivate.
Create a dynamic atmosphere with your telesales team. This is important, if you can help the team create a buzzy, dynamic, fun environment they will perform better. Success breeds success. Let’s talk about how to do it.