Telephone skills to help your field based sales team

Telephone skills for field based sales teams is a vital part of the armoury. To close deals, to set their own appointments, to follow-up proposals, to qualify prospects. And yet most never have any training. It can be seen as just as an extension of face-to-face selling. Which it isn’t as the majority of sales people will tell you! Invest in a little training and help your team increase their effectiveness – all from the ease of their desks.

More tips on getting past the gatekeeper

Getting past the gatekeeper is an occupational hazard for anyone making outbound calls : telesales, telemarketing or field sales. There are many tips posted elsewhere on this blog but here I suggest a change of attitude, a change of approach may help.

Sales tip – be bold with your questioning

When it comes to questioning fortune often favours the brave. Be bold with your questioning and make sure you get to really understand what the customer wants and needs from you. Here some tips on some bold questioning to help unlock the opportunity in front of you.

Increasing telesales conversion rates – 5 top tips

It’s all very well making lots of calls, but it’s results you really want. So conversion rate is really important. Here are 5 of our tips for helping get more orders or appointments from your call activity.