Inbound sales calls represent the best selling opportunities there are. They do really. Just consider it. They’ve decided to call you. Generally speaking they will be for one of a number of reasons : to gather information or advice, to enquire about a price or some other factor relating to a direct sale, to progress check an order, or maybe to complain!
Questions really are the answer. It is true that good and effective questioning skills are key to building good relationships with your customers and prospects. And remember that everyone is a customer, it’s just that some of them haven’t bought from you yet !
Recent report said strength and skill of companies telesales and telemarketing teams and their training and development is going to be key as markets start to move into the recovery phase.
Travel industry sales training – holiday companies. To Market has specialist travel industry trainer who can help travel and holiday companies with sales training and customer service training.
Telesales and telemarketing training courses in the UK – Leicester, Northampton, Coventry, Cambridge and Birmingham. Plus Milton Keynes, Cambridge, Peterborough, Solihull, Lichfield, Kettering, Corby, Wellingborough, Nottingham and Derby as well as wider parts of Leicestershire, Northamptonshire, Cambridgeshire, Nottinghamshire, East Midlands and West Midlands.
Telesales training courses at your premises in East Midlands, Leicester, Northampton, Coventry, Birmingham, Peterborough
Telesales training courses in Leicester, Northampton, Coventry, Birmingham, Peterborough, Cambridge, Nottingham, Derby plus other sites in Leicestershire, Northamptonshire, West Midlands, Nottinghamshire, Derbyshire, Milton Keynes, East Midlands can be run in-house at your premises. We also run a range of open telesales courses around the Midlands.