This one day sales communication course will start again on Thursday 28th January 2021, and will run over 5 Zoom sessions. Each one will be 60 – 90 minutes. Delegate rates are reduced to just ÂŁ99 for the duration of the UK lockdown. We’ll cover many of the key things you need to master in order to develop great relationships with customers : over the phone or face to face.
In part 2 of Structuring the sales call, we build on the topics covered in part 1. Now we’re ready to move on to address the customer’s needs, and sell the benefits to match those needs. We cover spotting buying signals, when to sell benefits and closing.
The gatekeeper is a factor that slows you up. They don’t put you through to the person you want to speak to. The person who will be captivated by what you have to say. We’ll consider the relationship you can build with the gatekeeper and why you must respect them. We also talk about many hints and tips learned over many years for ways of getting past them.
A 90 minute training session online about how to use benefits to get customer engagement. Learn the 4 key benefits that motivate people to buy. We’ll go through the features, advantages and benefits model to help understand how it all fits together. Build better customer engagement.
A short, sharp training module on how to use your questioning skills to win more business. We cover the different types of question plus we talk about how to know when to use them. Plus we give you a template to build a strong conversation around. Use your questioning to signal interest and unlock more more business.
4 tips from recent sales courses. Great ideas come out of interactive, lively training sessions.
Questioning, alongside listening are arguably the most important of your communication skills. Master these and selling becomes a whole lot easier. They help you find out the things you need to know. They also show interest in the other person, and from this you build rapport. This is the first training module as part of…
Getting past the gatekeeper. A topic close to the heart of all us who make outbound calls in order to generate business. This will be the third training module we will run as part of the bite-sized programme. If you want to see the full schedule check out bite-sized. Each of our topics will be…
Week commencing 11th May, To Market will be launching a series of bite-sized sales training modules for you to join online. We’ll publish the dates and the topics on the website and you may see it detailed on LinkedIn too. Each session will cover a topic that we think may be relevant to many of you,…
Telephone skills for field based sales teams is a vital part of the armoury. To close deals, to set their own appointments, to follow-up proposals, to qualify prospects. And yet most never have any training. It can be seen as just as an extension of face-to-face selling. Which it isn’t as the majority of sales people will tell you! Invest in a little training and help your team increase their effectiveness – all from the ease of their desks.