Delivering a box by hand

Training to give your team some pep!

The training world is certainly continuing to change. But other aspects of your business aren’t. You still have customers – hopefully. And you still want to serve them in the best way possible. It’s vital. More companies chasing less money means that you simply have to be better than the competition. You want to ensure…

Market seller

Good selling might not seem like selling

Good selling in B2B is often about informing and offering knowledge, and advice to your customer, then allowing them to make their decision. Building your own credibility with industrial or commercial customers will pay great dividends long-term once they know they can trust you.

Delivering a box by hand

Training to give your team some pep!

The training world is certainly changing. But other aspects of your business aren’t. You still have customers – hopefully. And you still want to serve them in the best way possible. It’s vital. More companies chasing less money means that you simply have to be better than the competition. You want to ensure that You…

Old man with looking glass

13th July at 10:30 – Questioning skills selling on the phone – bite-sized sales training

Questioning, alongside listening are arguably the most important of your communication skills. Master these and selling becomes a whole lot easier. They help you find out the things you need to know. They also show interest in the other person, and from this you build rapport. This is the first training module as part of…

Grey dog

Getting past the gatekeeper – Bite-sized sales training

Getting past the gatekeeper. A topic close to the heart of all us who make outbound calls in order to generate business. This will be the third training module we will run as part of the bite-sized programme. If you want to see the full schedule check out bite-sized. Each of our topics will be…

Market seller

Good selling not always about selling

Good selling in B2B is often about informing and offering knowledge, and advice to your customer, then allowing them to make their decision. Building your own credibility with industrial or commercial customers will pay great dividends long-term once they know they can trust you.

Switches

Switch selling – some tips

Switch selling and how to. This is about finding another way of offering a different solution for the same requirement. Selling adhesives for instance to someone who thought they wanted nails or screws. This needs some good questioning skills to find out more about the need and also good listening to fully understand the customer’s standpoint. But done well, it helps you build great credibility with your customer.