Using the phone to sell book

2 day Telesales masterclass

2 day telephone sales masterclass to help you get more ‘Yes’s more often from more people. Learn the communication fundamentals that will help you build better sales relationships with your customers.

How to avoid mixed messages on the phone

Mixed messages on the telephone when talking to customers arise because we’re all different people. We all relate to the world differently and therefore we can’t assume that just because we know what we mean that they’re getting the same message. Chances are they probably aren’t.