This one day sales communication course will start again on Tuesday 25th August 2020, and will run over 5 Zoom sessions. Each one will be 60 – 90 minutes. Delegate rates are reduced to just £99 for the duration of the UK lockdown. We’ll cover many of the key things you need to master in order to develop great relationships with customers : over the phone or face to face.
Understanding the psychology of sales objections is important to help you develop a strategy to deal with them. We’ll show you how to understand the game that is being played, and how to overcome them to win that sale! And how even complaints can be a positive thing!